STEPHANIE FRANCO
Modesto,CA
Summary
Enthusiastic and strategic Operational Team Leader dedicated to leading and serving a team with purposeful passion and honest communication. Committed to creating and maintaining a team that delivers exceptional customer experiences while ensuring efficiency and quality assurance in daily operations.
Overview
30
30
years of professional experience
Work History
Operational Team Leader
Raley's
Modesto, CA
03.2015 - 04.2025
- Assumes complete responsibility for all phases of store operations in the absence of the Store Team Leader and Assistant Store Team Leader
Store Training Instructor
Raley's
Modesto, CA
10.2011 - 03.2015
- Supervised, trained and developed team members.
Scanning Team Leader
Raley's
Modesto, CA
01.2007 - 03.2015
- Maintain accurate department signage and pricing.
Assistant Deli Manager
Raley’s
Modesto, CA
03.2005 - 01.2007
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Increased sales through effective merchandising and attractive product displays.
Deli & Bakery Clerk
Raleys
Modesto, CA
10.1995 - 03.2005
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for consumers.
Education
ServeSafe Food Handler Certified - undefined
Business
Fresno City College
Fresno, CAAssociate of Science - undefined
Modesto Junior College
Modesto, Ca06.2000
Skills
- Assists with forecasts and schedules, and also monitors labor to be consistent with store sales and budget
- Leads, trains, coaches, and communicates with all Team Members
- Assists all customers by providing information and resolving any complaints
- Plans merchandising and maintains abundant store displays
- Maintains Safety and Sanitation standards throughout the store
- Develops future leaders
- Ensures compliance with all company and store policies and procedures
- Assist in effective scheduling, efficient task assignment, recognition, fun, performance management and accountability
Timeline
Operational Team Leader
Raley's
03.2015 - 04.2025
Store Training Instructor
Raley's
10.2011 - 03.2015
Scanning Team Leader
Raley's
01.2007 - 03.2015
Assistant Deli Manager
Raley’s
03.2005 - 01.2007
Deli & Bakery Clerk
Raleys
10.1995 - 03.2005
ServeSafe Food Handler Certified - undefined
Associate of Science - undefined
Modesto Junior College
Business
Fresno City College