STEPHANIE FRANCO
Modesto,CA
Summary
Enthusiastic and strategic Operational Team Leader dedicated to leading and serving a team with purposeful passion and honest communication. Committed to creating and maintaining a team that delivers exceptional customer experiences while ensuring efficiency and quality assurance in daily operations.
Overview
30
30
years of professional experience
Work History
Operational Team Leader
Raley's
03.2015 - 04.2025
- Assumes complete responsibility for all phases of store operations in the absence of the Store Team Leader and Assistant Store Team Leader
Store Training Instructor
Raley's
10.2011 - 03.2015
- Supervised, trained and developed team members.
Scanning Team Leader
Raley's
01.2007 - 03.2015
- Maintain accurate department signage and pricing.
Assistant Deli Manager
Raley’s
03.2005 - 01.2007
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Increased sales through effective merchandising and attractive product displays.
Deli & Bakery Clerk
Raleys
10.1995 - 03.2005
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for consumers.
Education
ServeSafe Food Handler Certified - undefined
Business
Fresno City College
Fresno, CAAssociate of Science - undefined
Modesto Junior College
Modesto, Ca06.2000
Skills
- Assists with forecasts and schedules, and also monitors labor to be consistent with store sales and budget
- Leads, trains, coaches, and communicates with all Team Members
- Assists all customers by providing information and resolving any complaints
- Plans merchandising and maintains abundant store displays
- Maintains Safety and Sanitation standards throughout the store
- Develops future leaders
- Ensures compliance with all company and store policies and procedures
- Assist in effective scheduling, efficient task assignment, recognition, fun, performance management and accountability
Timeline
Operational Team Leader
Raley's
03.2015 - 04.2025
Store Training Instructor
Raley's
10.2011 - 03.2015
Scanning Team Leader
Raley's
01.2007 - 03.2015
Assistant Deli Manager
Raley’s
03.2005 - 01.2007
Deli & Bakery Clerk
Raleys
10.1995 - 03.2005
ServeSafe Food Handler Certified - undefined
Associate of Science - undefined
Modesto Junior College
Business
Fresno City College