Stephanie Franco
Seguin,TX
Summary
Diligent project manager with robust background in overseeing complex investigations and regulatory compliance. Proven ability to lead interdisciplinary teams and ensure adherence to legal standards and ethical practices. Demonstrated leadership and critical thinking skills in high-stakes environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deputy Inspector General, Recruiting Service
United States Air Force
HQ AFRS, Randolph AFB, TX
08.2022 - 01.2025
- Assisted in developing policies to enhance operational efficiency and compliance of 2.8K personnel.
- Planned and directed global inspection activities, to include a unit effectiveness capstone consisting of 23 on-site inspections alongside virtual inspections for nine organizations.
- Developed and maintained productive relationships with diverse government agencies, elected officials, advocates and customers.
- Drafted and finalized compliance reports
- Managed life cycle of corrective action plans.
- Oversaw complaint resolution program and congressional inquiry responses.
- Leveraged data and analytics to make informed decisions, simplify compliance protocols, and drive process improvements.
- Directed special projects as needed, ensuring timely delivery within budget constraints.
Regional Director, Recruiting Service
United States Air Force
Dayton, OH
07.2020 - 07.2022
- Developed strategic initiatives to enhance regional market presence and maximize asset retention.
- Implemented operational improvements that increased efficiency across multiple teams in 70k sq mile region, resulting in a 12-year production record and a national achievement award.
- Analyzed and reported performance metrics to assess progress towards regional goals and adjust strategies accordingly.
- Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
Superintendent, Health Professions Accessions
United States Air Force
HQ AFRS, Randolph AFB, TX
07.2017 - 06.2020
- Oversaw daily operations to ensure compliance with quality standards and fiscal year requirements.
- Coordinated with Air Staff and external agencies to develop command recruiting policy and adjust end-strength allocations.
- Managed application and selection process for $80M scholarship program and $50 accession bonus program.
- Managed contracting, credentialing, and global placement for 800 licensed health professionals.
- Drafted and briefed weekly data analytics report for senior leadership
- Communicated effectively with applicants for transparency regarding progress updates as well as addressed congressional inquiries or concerns raised promptly.
- Developed comprehensive accession boards and agile project schedules to ensure timely project completion within allocated resources.
Education
MBA - Healthcare Management
Florida International University
Miami, FL12-2018
Bachelor of Science - Human Resource Management
University of Maryland
MD05-2015
Skills
- Data analytics
- Project management
- Policy analysis
- Technology proficiency
- Internal auditing
- Process improvement
- Risk management
- Technical writing
- Conflict resolution
- Interpersonal relations
- Documentation and reporting
Accomplishments
- Collaborated with team of 45 in the merger of Air Force Recruiting Service and the Jeanne M. Holm Center for Officer Accessions, resulting in the establishment of the Air Force Accessions Center.
- Led multiple continuous process improvement initiatives primarily utilizing agile project management, to include coordinating with four external agencies to draft, test, and implement software requirements in AFRISS-TF for the revision of complex process workflows.
- Lead recruiting consultant for draft and publication of Military Recruiting and Accession Air Force Manual and Personnel Assessment Program Air Force Manual.
- 2022 Recipient of General Wilma L. Vaught Visionary Leadership Award.
Certification
PMC - Professional Management Certification
Lean Six Sigma Green Belt
Complaints Resolution - Department of the Air Force Inspector General
Timeline
Deputy Inspector General, Recruiting Service
United States Air Force
08.2022 - 01.2025
Regional Director, Recruiting Service
United States Air Force
07.2020 - 07.2022
Superintendent, Health Professions Accessions
United States Air Force
07.2017 - 06.2020
MBA - Healthcare Management
Florida International University
Bachelor of Science - Human Resource Management
University of Maryland