STEPHANIE FULTON
Kansas City
Summary
Seasoned professional bringing advanced management abilities developed over several years of experience. Strong commitment to successful operations and customer satisfaction. Highly organized self-driven individual with leadership and social networking skills.
Overview
24
24
years of professional experience
Work History
Owner/Operator
Historic Restoration & Rentals
Saint Joseph
06.2009 - Current
- Managed daily operations and logistics for all business activities.
- Developed business plan and budget to maximize profitability.
- Oversaw financial management, including budgeting and expense tracking.
- Resolved complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term customer and working relationships
- Planned, scheduled and coordinated general repairs & routine maintenance on property
- Managed historic property renovations to preserve architectural integrity.
- Developed marketing strategies to promote rental properties effectively.
Server
Danny’s Bar & Grill
Kansas City
02.2026 - 04.2026
- Resolved complaints with professionalism
- Provided excellent customer service to ensure a unique experience for guests .
- Communicated effectively & collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Operated POS terminals
- Implemented feedback from customers to improve services provided.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Line Cook
Roxanne’s Cafe
Parkville
05.2025 - 01.2026
- Created & prepared consistent quality and highly accurate identical dishes every day.
- Worked closely with management to meet budget goals and improve profit margin while maintaining high quality standards.
- Established and maintained open, collaborative relationships with kitchen team to maintain profit margin and maximize efficiency.
- Communicated effectively with other staff members.
- Followed proper food handling methods and maintained correct temperature of food products.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Inspected equipment for cleanliness prior to use every shift.
- Responded quickly to any customer complaints or concerns about their dining experience.
Educator
Homeschool
Kansas City
03.2007 - 01.2025
- Collaborated with students to create self-driven individuals with independent and teamwork skills.
- Developed personalized lesson plans.
- Facilitated engaging discussions to encourage critical thinking.
- Organized educational resources to facilitate curriculum delivery and accessibility
- Attended professional development workshops and seminars to stay abreast of new trends in education.
- Managed and organized class records and reports.
- Created and modified various teaching documents using Microsoft Office and PowerPoint.
- Evaluated data to plan, coordinate and advance student progress.
- Built and strengthened positive relationships with students.
- Remained calm and patient in student interactions to support individual growth and development. In an effort to raise confident children with strong emotional skills.
Assistant Restaurant Manager
New Cafe Tandoor
Kansas City
07.2009 - 06.2011
- Managed daily operations and staff for optimal workflow.
- Oversaw inventory management and stock replenishment processes.
- Trained new employees on cafe policies and customer service standards.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented strategies to increase customer satisfaction and loyalty and enhance guest experiences.
Shift Supervisor
Stanford AND Sons Comedy Club
Kansas City
05.2007 - 12.2009
- Monitored customer experience to maintain high service quality standards.
- Communicated clearly and collaborated with employees regarding job duties, expectations, and policies, to improve performance and overall guest experience.
- Resolved conflicts between staff members in a timely manner.
- Upheld company standards and compliance requirements for operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Completed opening and closing duties to facilitate business operations.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Bartender Shift Manager & Server
Triple Tree Bar & Brill
Kansas City
06.2002 - 08.2006
- Managed bar and front-of-house staff during peak service hours to ensure smooth food & beverage service.
- Handled customer complaints and feedback to improve service and resolve issues promptly.
- Monitored bar operations to uphold compliance with local health and safety regulations effectively.
- Encouraged team collaboration among staff members to maximize efficiency.
- Resolved conflicts between employees in an efficient manner in order to maintain smooth operations at the bar.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
State of Missouri
Saint Joseph, MOSkills
- Relationship management
- Effective communication
- Marketing strategy
- Strategic planning
- Problem solving
- Time management
- Personnel management
- Team collaboration
- Customer service
- Attention to detail
- Conflict resolution
- Staff training
Timeline
Server
Danny’s Bar & Grill
02.2026 - 04.2026
Line Cook
Roxanne’s Cafe
05.2025 - 01.2026
Assistant Restaurant Manager
New Cafe Tandoor
07.2009 - 06.2011
Owner/Operator
Historic Restoration & Rentals
06.2009 - Current
Shift Supervisor
Stanford AND Sons Comedy Club
05.2007 - 12.2009
Educator
Homeschool
03.2007 - 01.2025
Bartender Shift Manager & Server
Triple Tree Bar & Brill
06.2002 - 08.2006
State of Missouri