Stephanie Galvan
Garland ,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills. Adept at working effectively unsupervised and quickly mastering new skills and committed to improving overall business processes.
Overview
6
6
years of professional experience
Work History
PSC Specialist
CBRE
Richardson, TX
03.2023 - Current
- Resolved discrepancies with timesheets by collaborating with employees, supervisors, and People Business Partners.
- Conducted research to address and resolve employee inquiries related to payroll, benefits, and other concerns through tickets and phone support.
- Knowledgeable with PeopleSoft, ServiceNow/Workspace, and Willis Towers Watson.
- Researched and collaborated with other departments to resolve issues regarding incorrect data entries.
- Provide support to management staff in regards to data entry processes.
- Distribute tickets to Payroll, Benefits, Data Entry, Brokerage, and PSC when assistance is needed.
Administrative Assistant
North Central Surgical Center
Dallas, TX
01.2022 - 03.2023
- Managed office inventory and ensured timely supply reordering
- Obtained insurance correspondence and scanned records.
- Reconciled and reviewed accounting system records to calculate and determine accurate daily revenues.
- Prepared month-end closing entries for detailed reporting and record-keeping.
- Received/reviewed payments from customers via cash, check, and credit cards to pay patient accounts.
Patient Access Coordinator
North Central Surgical Center
Dallas, TX
08.2019 - 01.2022
- Resolved issues that could affect care progression by ensuring the flow of information and solving problems.
- Provided front desk support and customer service satisfaction to patients.
- Accurately captured and inputted demographic, clinical, and financial data into computer system.
- Coordinated expedited tests and procedures with other departments.
- Managed various important paperwork including advanced directives, powers of attorney, and advanced beneficiary notices.
- Managed and processed cash payments for patients' co-payments and additional financial obligations.
Chart Liaison
North Central Surgical Center
Dallas, TX
07.2018 - 08.2019
- Knowledge on medical terminology.
- Managed efficient filing system by quickly storing and retrieving patient records.
Education
High School Diploma -
International Leadership Of Texas - Garland High School
Garland, TX05-2018
Skills
- Customer Relations
- Quality Assurance
- Multitasking
- Problem-Solving
- MicroSoft Excel and Word
- Initiative
Timeline
PSC Specialist
CBRE
03.2023 - Current
Administrative Assistant
North Central Surgical Center
01.2022 - 03.2023
Patient Access Coordinator
North Central Surgical Center
08.2019 - 01.2022
Chart Liaison
North Central Surgical Center
07.2018 - 08.2019
High School Diploma -
International Leadership Of Texas - Garland High School
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