Date Entry
STEPHANIE GARCIA
Customer Service Administrator
North Las Vegas,NV
Summary
Reliable employee seeking Customer Service position in the Medical Field. Offering excellent communication and positive energy.
Overview
4
4
years of professional experience
2
2
Languages
3
3
years of post-secondary education
Work History
Customer Service Administrator
May Manufacturing
Las Vegas, Nevada
03.2020 - Current
- Managed over 80 emails and calls per day; assisting customer requests, processes orders and charging accounts accordingly.
- Established great relationship and communication with customers.
Slot Promotion Clerk
El Cortez Hotel And Casino
Las Vegas, NV
03.2019 - 03.2020
- Performed promotions, processes orders and transactions
- Assist customers with inquiries regarding itineraries, orders, and receipts
- Report tracking via Microsoft Database and Excel – maintains pricing & inventory
Ticketing Agent
Red Mercury
Las Vegas, NV
11.2018 - 03.2019
- Handles inquiries over phone and physically, oversees electronic record navigation and spreadsheet applications in daily basis
- Membership representative – registering clerk
- Increased participant’s knowledge of benefits and promotion opportunities
Education
Bachelor of Science - Psychology
College of Southern Nevada
Las Vegas, NV 08.2022 - Current
High School Diploma -
Mojave High School
North Las Vegas, NV 08.2014 - 06.2017
Skills
Customer Care
Active Listening, Empathetic
Honest and Reliable
Information updates
Software
Customer Support
Outlook
Interests
Reading, Hiking, Pilates, Photography, and Psychology
Timeline
Bachelor of Science - Psychology
College of Southern Nevada
08.2022 - Current
Customer Service Administrator
May Manufacturing
03.2020 - Current
Slot Promotion Clerk
El Cortez Hotel And Casino
03.2019 - 03.2020
Ticketing Agent
Red Mercury
11.2018 - 03.2019
High School Diploma -
Mojave High School
08.2014 - 06.2017