Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephanie Garcia

Miami,FL

Summary

Resourceful and resilient sales professional with a strong emphasis on customer satisfaction, personalized service, and a positive mental attitude. Demonstrated success in connecting with diverse clients and adapting quickly to new challenges. Experienced in small business operations and committed to continuous improvement in sales strategies and customer engagement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Event Coordinator/B2B Sales Representative

Amazing Entertainment LLC
Miami, Fl
01.2025 - Current
  • Conducted research, prospecting, and outreach to identify new businesses.
  • Managed B2B sales, consistently meeting revenue targets.
  • Identifying pain points.
  • Followed up with clients through emails and calls to finalize sales.
  • Negotiated contracts with clients.
  • Documented interactions and optimized customer record maintenance.
  • Organized entertainment lineup, hiring, and creative.

Social Media Manager

Maru & Friends
Miami, FL
10.2024 - Current
  • Refined content strategy by analyzing performance metrics to enhance audience reach.
  • Developed engaging content for platforms including Instagram and Facebook.
  • Collaborated in brainstorming sessions to generate innovative ideas with professionals.
  • Optimized posts for SEO by researching relevant keywords and hashtags.

Server

Hillstone Restaurant Group
Miami, FL
02.2023 - Current
  • Utilized extensive menu knowledge to provide insightful recommendations.
  • High daily sales and tip averages.
  • Personalized suggestions through targeted questions regarding individual preferences.
  • Displayed strong multitasking abilities in a fast-paced environment.
  • Interpreted guest body language to enhance service experience.
  • High adaptability and personalized each guest's experience by mirroring their pace.
  • Set the foundational core values of: consistency, a great and infectious attitude, resilience, and a solution-oriented mindset.

Store Manager & Social Media Manager

Elite Smoke
Miami, FL
08.2020 - 01.2023
  • Developed content strategies to boost engagement metrics.
  • Analyzed analytics data to inform marketing decisions.
  • Executed giveaways to increase brand visibility.
  • Managed payroll processing to ensure timely employee compensation.
  • Oversaw inventory and purchasing orders to maintain optimal stock levels.
  • Trained and supervised staff to improve customer service capabilities.
  • Resolved customer complaints promptly, enhancing satisfaction rates.

Education

Bachelor of Arts - Business Administration - Marketing

University of Maine
Remote

Associate of Arts -

Miami Dade College
Miami, FL

Skills

  • Customer relationship management
  • Time management
  • Problem-solving
  • Prospect identification
  • Adaptive learning
  • B2B sales
  • Project management
  • Data analysis
  • Multitasking Abilities
  • Relationship building
  • Sales and operations
  • Marketing and sales

Certification

  • Google Digital Marketing & Ecommerce

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited

Timeline

Event Coordinator/B2B Sales Representative

Amazing Entertainment LLC
01.2025 - Current

Social Media Manager

Maru & Friends
10.2024 - Current

Server

Hillstone Restaurant Group
02.2023 - Current

Store Manager & Social Media Manager

Elite Smoke
08.2020 - 01.2023

Bachelor of Arts - Business Administration - Marketing

University of Maine

Associate of Arts -

Miami Dade College

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