STEPHANIE GARCIA
The Original Pancake House Orange
Garden Grove,CA
20
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Work History
Server
3 Years 8 Months- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
2 Years 10 Months- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables effectively, maintaining attention to detail during peak hours.
- Collaborated with kitchen staff to coordinate timely meal delivery and special requests.
- Trained new servers on menu items, restaurant policies, and efficient service techniques.
Lead Server
7 Years 9 Months- Provided exceptional customer experience by ensuring a high level of service to all guests in a fast paced and high-volume restaurant.
- Collaborated with co-workers to resolve guest inquiries and requests promptly and professionally.
- Delegated tasks to ensure all side work was completed.
- Trained new hires on policies and procedures to ensure consistent service standards.
- Coordinated employee schedules to ensure adequate staffing during peak hours. as needed.
Trade Desk Assistant
6 Years 9 Months- Managed all trading day opening activities.
- Confirmed and communicated trades with Account Representatives and clients to ensure accurate execution.
- Efficiently processed orders from previous days trading.
- Prepared correspondence to facilitate seamless transitions for clients and Account Representatives.
- Coordinated all paperwork from Sales Department to Customer Support
- Performed a variety of tasks up to and including: data entry, filing and reconciling trade orders.
Education
Cosmetology License
Skills
Exceptional customer service
Customer satisfaction
Professional appearance
Hospitality service expertise
Memory retention
Order management
Cash handling
Strong work ethic
Timeline
Server
The Original Pancake House Orange
12.2022 - CurrentRead More
Server
Cosmo's Italian Kitchen
09.2022 - 07.2025Read More
Lead Server
Original Pancake House
12.2013 - 09.2021Read More
Trade Desk Assistant
Monex Deposit Company
07.2006 - 04.2013Read More
Santa Monica City College
Cosmetology License
Read More