Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Garrett

Oakland Park,FL

Summary

Allowables representative with over 9 years of experience in exceeding performance goals. Proficient in variance report analysis, medical coding, and claims adjustment. Acknowledged for exceptional attendance, teamwork, and commitment to continuous professional development.

Overview

16
16
years of professional experience

Work History

Allowables Representative

Teamhealth
Sunrise, FL
09.2014 - Current
  • Analyzed weekly and monthly variance reports to identify issues with underallowed and overallowed amounts.
  • Facilitated resolution of variance issues by guiding other departments effectively.
  • Identified contract loading, posting, and claim processing issues for prompt resolution.
  • Monitored changes in reimbursement contracts to ensure compliance and accuracy.
  • Provided updated Medicare and managed care fee schedules to carriers regularly.
  • Trained new hires on specific billing areas and assigned hospitals.
  • Achieved quarterly bonus incentives by consistently meeting daily performance quotas.

Medical Biller

Orthopedic Associates
Plantation, FL
04.2012 - 09.2014
  • Interpreted medical records to ensure accurate diagnosis and procedure coding.
  • Resolved reimbursement issues, enhancing profit margin by minimizing insurance claim denials.
  • Addressed denied and underpaid claims, reducing volume of outstanding collection accounts.
  • Assisted patients with billing inquiries to clarify account statements.

Medical Billing & Coding Instructor

Fortis Institute
Lauderdale Lakes, FL
10.2009 - 05.2014
  • Instructed on booking practices, ICD-9 and CPT coding, CMS-1500 forms, and HIPAA/OSHA regulations.
  • Implemented CPR, HIPAA, and OSHA certification programs to standardize compliance.
  • Reduced classroom retention by 15% over two years through strategic interventions.
  • Restructured lab time to maximize student learning opportunities.
  • Facilitated communication between Career Services and Education Departments for improved collaboration.

Education

AS - Data Analytics

Southern New Hampshire University
Manchester, NH
01.2025

Microsoft Office Video Training Courses - Word, Excel, PowerPoint

Microsoft
Online
01.2010

High School Diploma -

Warner Robins High
Warner Robins, GA
01.1999

Skills

  • Data analysis and reporting
  • Variance report interpretation
  • Personnel training and development
  • Claim adjudication expertise
  • Insurance benefits knowledge
  • Managed care principles
  • Project organization and management
  • Critical thinking skills
  • Hospital reimbursement processes
  • Excel proficiency and analytics
  • Time management strategies
  • Recommendation development
  • Associate guidance and support

Timeline

Allowables Representative

Teamhealth
09.2014 - Current

Medical Biller

Orthopedic Associates
04.2012 - 09.2014

Medical Billing & Coding Instructor

Fortis Institute
10.2009 - 05.2014

AS - Data Analytics

Southern New Hampshire University

Microsoft Office Video Training Courses - Word, Excel, PowerPoint

Microsoft

High School Diploma -

Warner Robins High