Results-driven Senior Regional Manager with 20+ years of experience in property management. Demonstrated expertise across diverse portfolios, including owner-operated, third-party management, stabilized, lease-ups, build-to-rent, value-add, and renovated communities. Proven ability to formulate strategic plans, implement initiatives, and manage comprehensive budgets to meet business objectives. Inspirational leader and skilled problem-solver with a strong track record in supervision, team-building, and customer service excellence.
At Camden, I served as the manager for Camden Ballantyne, a 400-unit community, overseeing comprehensive renovations, and also managed Camden Southline. Under my leadership, I steered a high-performing team to attain the utmost net operating income.
I possess extensive expertise in sales and competition, which I consistently honed by evaluating market conditions and trends to consistently outperform competitors. I took charge of creating and supervising the annual budgeting process, strategically planning to ensure goal achievement and deliver exceptional customer service.
Safety was a paramount concern during my tenure, and I rigorously enforced safe work practices among on-site staff and maintenance personnel. In addition, I managed overall resident relations, actively promoting resident satisfaction, and provided oversight for the maintenance team, facilities, and capital projects.
Started as an Assistant Manager and was promoted in 2003 to Community Manager. Managed two properties that consisted of 256 units.