Stephanie Gibby
Clover,SC
Summary
Dedicated professional with a strong background in customer service and emergency response. Recognized for adaptability and effective communication, contributing to improved team dynamics and customer experience.
Overview
27
27
years of professional experience
1992
1992
years of post-secondary education
Work History
Assistant Manager
Catos
York, SC
03.2025 - Current
Restaurant Team Member
Chili's Restaurant
Sumter, South Carolina
09.2024 - 02.2025
- Provided excellent customer service in a fast-paced restaurant environment.
- Assisted in food preparation and ensured proper handling of ingredients.
- Maintained cleanliness and organization of dining and kitchen areas.
- Handled customer inquiries and resolved issues promptly and professionally.
- Provided quality customer service with a friendly attitude.
Private patient care
Various families
York, SC
01.2022 - 08.2024
- Assessed and monitored health condition of patients to ensure proper care.
- Provided end-of-life care for terminally ill patients and their families.
- Documented patient care by charting patient condition and treatment in records.
- Maintained accurate records of patient care activities including assessments, treatments, medications, progress notes.
911 Emergency Dispatcher
York County 911
Rock Hill, South Carolina
10.2006 - 11.2021
- Managed emergency calls and assessed situations for appropriate response.
- Coordinated with law enforcement, fire, and medical services for timely assistance.
- Operated communication systems to relay critical information effectively.
- Documented incidents and maintained accurate logs of all dispatched calls.
- Trained new dispatchers on protocols and operational procedures.
- Monitored radio communications for updates from field units.
- Ensured compliance with local emergency response policies and procedures.
- Received incoming calls from the public and determined the nature of the emergency.
- Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
Teacher's Assistant. Bus driver
Clover School District
Clover, South Carolina
08.1998 - 10.2006
- Assisted teachers in classroom management and student engagement strategies.
- Supported individualized instruction tailored to diverse learning needs.
- Prepared instructional materials for lessons and activities.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
Education
Clover High School
Clover, South CarolinaSome College (No Degree) -
York Technical College
Rock Hill, SCSome College (No Degree) -
Winthrop University
Rock Hill, SCSkills
- Customer service
- Team management
- Inventory control
- Employee training
Longevity
Timeline
Assistant Manager
Catos
03.2025 - Current
Restaurant Team Member
Chili's Restaurant
09.2024 - 02.2025
Private patient care
Various families
01.2022 - 08.2024
911 Emergency Dispatcher
York County 911
10.2006 - 11.2021
Teacher's Assistant. Bus driver
Clover School District
08.1998 - 10.2006
Clover High School
Some College (No Degree) -
York Technical College
Some College (No Degree) -
Winthrop University