Stephanie Gil

Worked in a high volume, fast paced and high stress Communications Center that required specialized knowledge of law enforcement procedures, codes and statutes while having the responsibility of ensuring the safety of patrol deputies and decision making in emergency situations.

• Use of Computer Aided Dispatch(CAD) system, Microsoft office, excel and several other Criminal Justice Programs
• Answered 911, emergency and non-emergency phone calls and effectively obtained vital information from sometimes highly distressed callers to ensure appropriate priority response from deputies
• Managed emergency situations effectively, protecting lives and property through swift decision-making and resource allocation.
• Monitored multiple communication sources simultaneously and served as liaison between deputies, supervisors and other sworn and non-sworn personnel
• Managed and evaluated calls, relaying appropriate information to deputies via two-way radios and documenting all radio traffic as well as ensuring officer safety. In charge of 30-100 deputies on a channel at a time.
• Helped with planning and coordinating of various special events and was responsible for completing After Action Reports to evaluate their success
• Served on Tactical Dispatch Team, the Crisis Intervention Negotiations Team, the Peer Support Team, and Sheriff's Recruiting Team

• Answered emergency and non-emergency calls for service and input information into Computer Aided Dispatch System and relayed information to officers via two way radio
• Maintained calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
• Supported citizens at the public counter with various requests such as court dates, copies of reports or public records, signing off on fix it tickets, etc.

• Responded to and processed found property calls, logging details and filing required reports for further action.
• Did foot and vehicle patrol of the campus and responsible for observing and reporting any suspicious activity to dispatch and/or patrol officers.