Stephanie Gorman
Melbourne,Florida
Summary
Rural Carrier Associate specializing in timely mail delivery and customer relationship management. Delivered effective communication and support during product introductions while fostering strong connections between field staff and customers. Maintained organization in household management, ensuring timely completion of tasks and appointments.
Overview
4
4
years of post-secondary education
20
20
years of professional experience
Work History
Partner
Juice Plus+ Company
Mississauga, ON
10.2019 - Current
- Partnered with Juice Plus+ field leaders to expand wellness product promotion.
- Trained new partners on Juice Plus+ brand message and sales process.
- Guided customers through Juice Plus+ nutrition programs and enrollment steps.
- Supported presentations and product demonstrations for new product introductions
- Trained new partners on the Juice Plus+ brand message and sales process.
Homemaker
Unemployed
Melbourne, Florida
07.2014 - 10.2019
- Coordinated household tasks and schedules to ensure timely completion of appointments and daily responsibilities.
- Prepared meals and coordinated grocery planning for household needs.
- Maintained clean living spaces through laundry, tidying, and organization.
- Ensured organized and clean living spaces through effective laundry management, tidying, and systematic organization.
Rural Carrier Associate
United States Postal Service
Lake Wales, FL
05.2007 - 07.2014
- Obtained signed receipts and collected charges for certified and insured mail.
- Deliver mail to residences and businesses along specified routes by walking and/or driving, using a combination of satchels, carts, and small trucks.
- Delivered mail to residences and businesses along specified routes, utilizing various delivery methods to ensure timely service.
- Turn in money and receipts collected along mail routes.
- Sign for cash-on-delivery and redirect mail before leaving the post office.
- Register, certify, and insure parcels and letters.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Managed customer mail holds for residents away from delivery locations. for customers who are away from delivery locations.
Receptionist
Beckford Group INC
Melbourne, Florida
05.2006 - 05.2007
- Made and received calls from customers in English and Spanish and resolved issues.
- Greeted visitors and managed front desk reception for Beckford Group office.
- Answered incoming calls and routed messages to proper Beckford Group staff.
- Scheduled appointments and maintained daily reception calendars.
Education
Associate of Arts - General Studies
Brevard Community College
Melbourne, FL 08.2000 - 08.2004
Skills
- Sales training
- Product demonstrations
- Presentation support
- Project coordination
- Client relations
- Sales support
- Negotiation
- Critical Thinking
- Active Listening
- English Language
Timeline
Partner
Juice Plus+ Company
10.2019 - Current
Homemaker
Unemployed
07.2014 - 10.2019
Rural Carrier Associate
United States Postal Service
05.2007 - 07.2014
Receptionist
Beckford Group INC
05.2006 - 05.2007
Associate of Arts - General Studies
Brevard Community College
08.2000 - 08.2004