Stephanie Hagan
Louisville,KY
Summary
Dynamic leader with proven success at Laundry Connection, enhancing team performance and customer satisfaction through expert personnel development and effective team leadership. Skilled in POS Systems and payroll management, I excel in fostering environments that prioritize mutual success and efficiency, significantly improving service delivery and operational outcomes.
Overview
5
5
years of professional experience
Work History
Store Manager
Laundry Connection
10.2019 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products
Service Manager
Chipotle Grill
02.2019 - 02.2020
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Resolved customer complaints in professional and timely manner.
Education
Associate of Human Services - Social Work
Jefferson Community And Technical College
Louisville, KY05.2025
GED -
Southcentral Kentucky Community And Technical College
Bowling Green, KY02.2017
Skills
- Payroll Management
- Personnel development
- Team Development
- Employee Training
- Shift Scheduling
- Customer Service
- Team Leadership
Timeline
Store Manager
Laundry Connection
10.2019 - Current
Service Manager
Chipotle Grill
02.2019 - 02.2020
Associate of Human Services - Social Work
Jefferson Community And Technical College
GED -
Southcentral Kentucky Community And Technical College
Similar Profiles
Keandre TevisKeandre Tevis
Laundry Manager at Laundry and Tan ConnectionLaundry Manager at Laundry and Tan Connection
Jill CarpenterJill Carpenter
Regional Sales Manager at Total Laundry Care, TLC TriState Laundry CompaniesRegional Sales Manager at Total Laundry Care, TLC TriState Laundry Companies
Eljin Keeling-johnsonEljin Keeling-johnson
Counselling and Life coach at Connection Wellbeing services and Connection CoachCounselling and Life coach at Connection Wellbeing services and Connection Coach
Adam Brown JrAdam Brown Jr
Warehouse Worker at UPSWarehouse Worker at UPS
Adrian VizcainoAdrian Vizcaino
Order Fulfillment Associate at Home DepotOrder Fulfillment Associate at Home Depot