Summary
Overview
Work History
Education
Skills
Awards
Professionalcommunityinvolvement
Timeline
Generic

Stephanie Henderson

Lubbock,TX

Summary

Stephanie Henderson serves as Carpet Tech’s General Manager. Henderson has over a decade of operational leadership experience in the consumer services industry. Since taking the helm at Carpet Tech, Henderson has led the expansion of Carpet Tech’s revenue, services, and locations. Her growth strategy stems from hard work, innovation, and team empowerment. During the recent COVID-19 crisis, Henderson has taken a proactive sales, marketing, and service approach, adapting to meet current disinfecting needs as they develop in the marketplace. Henderson is a strong operation professional with a Bachelor's degree focused in Finance from Texas Tech University - Rawls College of Business. Results-driven operations professional with proven track record in optimizing business processes, enhancing productivity, and leading high-performing teams. Adept at strategic planning, resource management, and driving operational efficiency in dynamic environments. Strong focus on collaboration and adaptability, leveraging leadership skills to align teams with organizational goals and deliver tangible outcomes. Known for reliability, decisive problem-solving, and fostering culture of continuous improvement.

Overview

17
17
years of professional experience

Work History

Chief Operating Officer

Carpet Tech
09.2013 - Current
  • Oversee day-to-day operations of Carpet Tech, including all 5 locations, 3 sister companies, and office staff
  • Spearhead the development and implementation of new service lines, departments, and locations
  • Manage financial operations, ensuring profitability and budget adherence across all business units
  • Cultivate and nurture relationships with commercial clients to drive business expansion and revenue growth
  • Define and execute short and long-term strategic goals, collaborating with department heads for successful implementation
  • Establish performance metrics and procedures to optimize operational efficiency and drive continuous improvement

Marketing Director

Carpet Tech
09.2007 - 09.2013
  • Formulated and executed comprehensive marketing strategies to enhance Carpet Tech's digital presence and community engagement initiatives
  • Strengthened the company's grassroots presence through strategic community involvement and philanthropic endeavors
  • Cultivated corporate relationships through active participation in professional organizations and industry events
  • Achieved a significant increase in revenue through targeted marketing campaigns and market expansion efforts

Education

Bachelor of Science (B.S.) - Finance

Texas Tech University - Rawls College of Business
Lubbock, TX
08.2007

Skills

  • Leadership and Team Building
  • Strategic Planning and Execution
  • Financial Management and Budgeting
  • Business Development and Client Relationship Management
  • Operations Management and Process Improvement
  • Marketing Strategy Development
  • Community Engagement and Philanthropy
  • Operations Management
  • Cross-Functional Teamwork
  • Strategic Planning
  • Process Improvement
  • Executive Leadership

Awards

  • Community Partner of the Year, Lubbock Christian University
  • Louise Allen Award for Community Service, Association of Women in Communication

Professionalcommunityinvolvement

  • Young Professionals of Lubbock
  • Lubbock Chamber of Commerce Ambassador
  • West Texas Home Builders Association Women’s Auxiliary
  • Lubbock Realtors Association Member
  • Association of Women in Communication Member

Timeline

Chief Operating Officer

Carpet Tech
09.2013 - Current

Marketing Director

Carpet Tech
09.2007 - 09.2013

Bachelor of Science (B.S.) - Finance

Texas Tech University - Rawls College of Business

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Stephanie Henderson