Stephanie Herron-Hillman
Los Angeles,CA
Summary
Dynamic Events Lead Supervisor at Aramark, USC, with a proven track record in team management and operational efficiency. Expert in employee development and customer service, I successfully implemented improvements that enhanced service delivery. Adept at analyzing data to drive strategic initiatives, fostering a culture of engagement and high performance among staff.
Professional leader with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and drive team success. Skilled in managing operations, resolving conflicts, and optimizing processes. Known for reliability and fostering positive, productive work environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Events Lead Supervisor
Aramark, USC
09.2006 - Current
- Supervised 10-20 team members during operations, ensuring compliance with health and safety standards.
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented operational improvements, increasing efficiency in service delivery processes.
- Coordinated inventory management, optimizing stock levels for seamless operations.
- Collaborated with shared churches, management to develop strategic initiatives for enhanced customer satisfaction.
Academic Student Assist
University of Southern California, USC
11.1997 - 09.2025
- Assisted in research projects by gathering and organizing relevant data.
- Engaged in discussions and debates, improving critical thinking abilities.
- Adapted quickly to new learning environments and technologies as needed.
- Collaborated with peers on group assignments, enhancing teamwork skills.
- Developed presentations using software tools to effectively communicate findings.
- Participated in workshops to learn best practices for academic success.
Skills
- Team management
- Motivational techniques
- Employee engagement
- Employee development
- Customer service
- Teamwork
- Professional and courteous
- Onboarding and orientation
Accomplishments
- Supervised team of 10-20 staff members.
- Collaborated with team of 4-6 in the development of event giving.
Certification
- Ordained Minister License - 20 yrs
Languages
English
Native or Bilingual
Timeline
Events Lead Supervisor
Aramark, USC
09.2006 - Current
Academic Student Assist
University of Southern California, USC
11.1997 - 09.2025