Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephanie Hidalgo

El Paso,TX

Summary

Energetic Store Manager with proven success at Tea2Go, TeaN’ergy, excelling in sales reporting, and inventory management. Expert in conflict resolution and employee training, I effectively organized promotional events that boosted product awareness. Bilingual in Spanish and English, I deliver exceptional customer service while ensuring efficient store operations. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Manager

Tea2Go TeaN’ergy
El Paso, Tx
10.2022 - 09.2024
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Managed daily banking activities such as deposits.
  • Monitored inventory levels and placed orders to restock shelves.
  • Recruited, trained and supervised new employees.
  • Prepared staff work schedules and assigned team members to specific duties.

Team Member

Whataburger
El Paso, Tx
12.2020 - 06.2022
  • Maintained clean and organized work area at all times.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Communicated effectively with kitchen staff regarding customer orders and special requests.
  • Provided quality customer service with a friendly attitude.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.

Education

High School Diploma -

Parkland High School
El Paso, TX
06-2023

Skills

  • Cash handling
  • Bilingual Spanish/English
  • Conflict resolution
  • Multitasking and organization
  • Reliable
  • Sales reporting
  • Inventory management
  • Employee training
  • Customer service
  • Work scheduling

Certification

  • Level 2 Security Guard License
  • CDL License

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Store Manager

Tea2Go TeaN’ergy
10.2022 - 09.2024

Team Member

Whataburger
12.2020 - 06.2022

High School Diploma -

Parkland High School

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