Stephanie Hodge
Brighton,MI
Summary
Experienced restaurant manager with 20+ years in daily operations, team supervision, inventory control, and schedule creation. Known for strong customer service, food safety compliance, and smooth opening and closing routines.
Overview
24
24
years of professional experience
Work History
Manager
Rsandwiches(Subway)
Brighton, MI
06.2026 - Current
- Managed team through transition to new ownership, ensuring stability and continuity after previous owners' retirement.
- Oversaw management responsibilities, leveraging leadership, communication, customer service, and problem-solving skills to support team goals.
- Supported daily operations, fostering a consistent and efficient work environment for staff and customers.
Manager
Cindy D. Lee Enterprizes(Subway)
Brighton, Michigan
02.2003 - 06.2026
- Managed daily sandwich shop operations and front counter service at Subway.
- Trained and mentored team members to elevate job performance and service quality.
- Trained new staff on order handling and food safety.
- Constructed weekly work schedules.
- Delegated tasks to align team members' skills with operational needs.
- Monitored food quality, cleanliness, and service standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer concerns and order issues to enhance satisfaction.
- Provided leadership during times of organizational change or crisis situations.
- Maintained a clean environment for inspections through Steritech.
Education
High School Diploma -
John Glenn High School
Westland, MI05-1987
Skills
- Food safety compliance
- Inventory control
- Point of sale
- Schedule creation
- Team supervision
- Staff training
- Store operations
- Customer service
- Leadership
- Employee retention
- Cash handling
- Strong work ethic
- Strong work ethic
Timeline
Manager
Rsandwiches(Subway)
06.2026 - Current
Manager
Cindy D. Lee Enterprizes(Subway)
02.2003 - 06.2026
High School Diploma -
John Glenn High School