Stephanie Holloway
Gainesville,GA
Summary
Committed Emergency Medical Technician with comprehensive experience in pre-hospital emergency care. Skilled in remaining calm under pressure, making critical decisions during emergencies, and administering lifesaving procedures while on the move. Demonstrated success in managing high-stress situations and providing patient-focused care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
EMT
Mountain Medical Transport-Cleveland, GA
Cleveland, GA
08.2024 - Current
- Transport patients to and from Dialysis Treatments
Training Specialist
SYFAN LOGISTICS-Gainesville, GA
Gainesville, GA
10.2018 - 09.2023
- Facilitate new hire training
- Continuous training
- Monitor team member activity, 30/60/90 days
- Formation of a Leadership Council
- Workshop facilitation
- Dispatch drivers
- Help monitor traffic and breakdowns with drivers
- Check calls
- Work hand in hand Carrier Sales Reps to ensure on time delivery
- Update customers via phone and email of load progress
- Accept and enter loads into the TMS system.
Call Center Customer Service Representative
VoiceNation-Buford, GA
Buford, GA
05.2018 - 10.2018
- Act as a Virtual Receptionist and Answering Service Representative
- Answer incoming calls for various clients ranging from law offices to Doctors office and everything in between
- Calls ranging from messaging taking to multi line transfers
- Diffusing irate callers
- Dispatch calls in a timely matter
- Answer between 150-200 calls per shift
- Send messages to the client in a timely matter.
Sub Assembler
Kubota Manufacturing Of America-Gainesville, GA
Gainesville, GA
08.2017 - 01.2018
- Assemble various parts for RTVs
- Float to different stations when needed
- Pac out
Mencom Corp-Oakwood, GA
Oakwood, GA
12.2016 - 07.2017
- Bag parts and accessories
- Test cables and receptacles
Packaging Helper
Kings Hawaiian-Oakwood, GA
Oakwood, GA
07.2016 - 11.2016
- Package bread as it comes down line
- Inspect bread for quality
Warehouse Helper
Dress Up-Gainesville, GA
Gainesville, GA
08.2015 - 01.2016
- Unpack, sort, hang and tag all inventory
- Tag all jewelry and accessories
- Scan inventory into system using RF scanners
Swing Manager
Mcdonalds-Gainesville, GA
Gainesville, GA
12.2012 - 02.2014
- Manage 15+ employees per shift
- Daily deposits and reports
- Customer service
CCHT
Fresenius Medical Care-Gainesville, GA
Gainesville, GA
08.2008 - 12.2012
- Ensure Patents received correct dialysis treatment
- Monitor vital signs
- Assist with moving patients
- Daily stock and inventory
- Telephone and paper work
- Assist clinical manager with daily operations
- Any other task assigned
Receptionist
Tractor Supply Company-Braselton, GA
Braselton, GA
08.2007 - 07.2008
- Answer switchboard telephone and direct calls to correct person
- Daily paperwork and filing
- Accounts receivable
- Assist HR assistant with daily Kronos
- Assist with New Hire and Insurance
- Enter logs into SAP
- Assist all office personal with daily task that were needed
Education
Certification - Emergency Medical Services
Phoenix Institute
Gainesville, GA08.2024
High School Diploma -
East Hall High School
Skills
- CSR
- MICROSOFT OFFICE
- Call Center
- Logistics
- Dispatch
- Trucking
- 3PL
- Dialysis Experience
- Supply Chain
- Senior care
- Dementia care
- Caregiving
- Hoyer lift
- Cardiopulmonary Resuscitation
- Medical Equipment Operation
- Seizure Management
- Emergency medical care
- Airway Management
- Vital signs monitoring
- Radio communication
- Trauma management
- Ambulance operations
- Safe Driving
- Emergency Management
- Patient Stabilization
- Direct Patient Care
- Supply Restocking
- Patient Triage
- Patient Transport
- Respiratory assessment
- Indirect Patient Care
- Condition Assessment
- Quality Assurance Controls
- Patient evaluations
- Patient Assessments
- Reporting and documentation
- Scene assessments
- CPR and First Aid
- Patient Management
- Basic Life Support
Certification
- Driver's License
- CPR Certification, 05/01/24, 05/01/26
- EMT License, 08/01/24, 03/01/27
References
References available upon request.
Timeline
EMT
Mountain Medical Transport-Cleveland, GA
08.2024 - Current
Training Specialist
SYFAN LOGISTICS-Gainesville, GA
10.2018 - 09.2023
Call Center Customer Service Representative
VoiceNation-Buford, GA
05.2018 - 10.2018
Sub Assembler
Kubota Manufacturing Of America-Gainesville, GA
08.2017 - 01.2018
Mencom Corp-Oakwood, GA
12.2016 - 07.2017
Packaging Helper
Kings Hawaiian-Oakwood, GA
07.2016 - 11.2016
Warehouse Helper
Dress Up-Gainesville, GA
08.2015 - 01.2016
Swing Manager
Mcdonalds-Gainesville, GA
12.2012 - 02.2014
CCHT
Fresenius Medical Care-Gainesville, GA
08.2008 - 12.2012
Receptionist
Tractor Supply Company-Braselton, GA
08.2007 - 07.2008
Certification - Emergency Medical Services
Phoenix Institute
High School Diploma -
East Hall High School
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