Summary
Overview
Work History
Education
Skills
Reading, Going to Museums
Timeline
Generic

STEPHANIE HUGGINS

NEWYORK,New York

Summary

I have been in the service industry for almost 20yrs

I love being a part of the solution when a problem occurs.

And i just enjoy helping people.

Overview

19
19
years of professional experience

Work History

Service Representative

Dennis Automotive Group
06.2021 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Accepted payments and updated accounts with latest information.
  • Assisted clients in understanding billing procedures and payment options while maintaining strict adherence to internal policies regarding financial transactions.

Service Representative

Lexus Of Greenwich
07.2016 - 06.2021
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Operated in dynamic, high-volume environments to provide skilled assistance to more than [Number] customers each day.
  • Accepted payments and updated accounts with latest information.
  • Assisted clients in understanding billing procedures and payment options while maintaining strict adherence to internal policies regarding financial transactions.
  • Scheduled appointment to resolve more complex issues.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Service Coordinator

New Country Audi of Greenwich
03.2005 - 07.2016
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Enhanced customer satisfaction by efficiently addressing and resolving service issues.

Education

GED -

ALFRED E SMITH
The Bronx, NY
06.1989

Skills

  • Customer Support
  • Customer Relations
  • Database Maintenance
  • Organization

Reading, Going to Museums

I love reading books and expanding your thinking process and just retaining more knowledge about the world.

I Love visiting the various Museum in New york City

Timeline

Service Representative

Dennis Automotive Group
06.2021 - Current

Service Representative

Lexus Of Greenwich
07.2016 - 06.2021

Service Coordinator

New Country Audi of Greenwich
03.2005 - 07.2016

GED -

ALFRED E SMITH

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STEPHANIE HUGGINS