Stephanie Hunt

- Build strong working relationships with agency partners, including the Department of Veterans Affairs, local Continuum of Care partners, the lead agency, the HMIS lead, and local housing authorities.

- Supervised SSVF Daytona team lead responsible for case management and navigation services in an area.

- Monitored inflow and outflow of veteran households to guide local strategies that reduce homelessness duration and support faster housing placement.

- Continued participation in Volusia-Flagler and St. Johns County Continuum of Care veteran by-name list, expanding partner involvement, supporting interagency collaboration, and improving data sharing for accurate real-time tracking of all veterans.

- Worked with Community Solutions, St. Johns County CoC, and Built for Zero project manager toward functional zero.

Focused on data quality and process improvement to facilitate entry into Community Solutions’ Built for Zero program in Volusia-Flagler CoC.

- Developed quarterly vendor engagement plan to enhance identification of property managers and landlords, guiding housing specialist deployment.

- Developed quarterly outreach plan using program data to increase identification of at-risk and homeless veteran households, identify new community partners, and guide navigation team staff deployment.

- Partnered with Director of Veteran Services - FL to identify new service delivery methods that keep recidivism within VA requirements.

- Built new strategies to integrate employment, SOAR, healthcare navigation, and other services for long-term housing stability.

- Worked with the CHI HMIS team to export grantee data to the local HMIS lead agency on a monthly basis.

- Maintained compliance through regular case file review against programmatic and grantee best practices and requirements.

- Promoted equitable outcomes for veteran households across exit destinations and services, ensuring access to temporary financial assistance.

- Attended quarterly SSVF meetings covering client surveys, grievances, and critical incidents.

- Supported the Director of Veteran Services - FL with audit and accreditation survey preparation to maintain good standing.

- Reviewed client files and monitored recertifications, timely exits, and the exit conference process.

-Promoted best practices and Housing First principles.

- Manage a team of direct reports including hiring and ongoing training

- Monitor workloads and productivity

- Assign tasks, set deadlines, and ensure target deliverables are met

- Conduct monthly One-on-One meetings and track individual progress

- Provide ongoing feedback and coaching that is supportive, corrective, and recognizes effort and achievement

- Resolved customer complaints in a timely manner.

- Conducted regular assessments to identify client needs and services required.

• Maintained accurate records of transactions for customer accounts receivables, including invoices, payments, and adjustments, ensuring financial integrity.
• Monitored outstanding accounts receivables and engaged with customers to facilitate timely payments.
• Monitored accounts receivables, assisted in collecting past-due invoices and reconciled payments with invoices.
• Initiated and recorded accounts receivables to update accounting database and facilitate receipt of customer payments.
• Assisted in month-end closing by reconciling accounts receivable balances with general ledger accounts to ensure accuracy.
• Analyzed financial data to identify trends in accounts receivables and payables.
• Facilitated efficient handling of accounts payable and accounts receivables to maintain financial integrity.
• Ensured compliance with company policies regarding accounts receivables processes.
• Followed all corporate procedures and policies by accurately documenting accounts payables and accounts receivables processes.
• Maintained contact with clients regarding their accounts receivables or debts owed.
• Monitored customer accounts receivables on a regular basis.
• Participated in periodic audits conducted by external auditors related to Accounts Receivables processes.
• Deposited accounts receivables into client bank accounts.

• Reviewed and interpreted state and federal education laws affecting student funding.
• Advised clients on legal rights and educational options available through scholarships.
• Collaborated with stakeholders to develop policies promoting educational access and equity.
• Maintained up-to-date knowledge of changes in local, state and federal laws.
• Represented the organization in negotiations with educational institutions and agencies.
• Managed case files, ensuring accurate documentation of all legal proceedings.
• Managed case files and documentation, ensuring all relevant information was organized, accessible, and maintained in strict confidentiality.
• Negotiated settlements between parties involved in disputes or litigations.
• Interpreted laws and regulations in non-complex terminology to educate individuals.
• Provided advice on potential liability risks associated with business transactions.