Stephanie Hupp
Alexandria,OH
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
5
5
years of professional experience
Work History
Assistant Manager
GameStop
Columbus, OH
04.2023 - 12.2024
- Implemented promotional strategies to drive sales and increase customer engagement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased sales through effective merchandising strategies and targeted promotions.
Cashier Team Lead
Speedway
Galloway, OH
05.2020 - 07.2022
- Assisted in maintaining inventory levels and restocking merchandise as needed.
- Resolved customer inquiries and issues promptly to enhance satisfaction.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
High School Diploma -
Central Crossing , High School
Grove City, OHBachelor of English - English Composition
Ohio Wesleyan
Delaware, OH06.2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
Chinese (Mandarin)
Limited Working
Timeline
Assistant Manager
GameStop
04.2023 - 12.2024
Cashier Team Lead
Speedway
05.2020 - 07.2022
High School Diploma -
Central Crossing , High School
Bachelor of English - English Composition
Ohio Wesleyan