Stephanie Jacklin

Assisted relocation teams in correcting data entry and supplied missing or corrected data in Service Engine. Closed out files for the relocation teams. Assisted various managers in completing special projects regarding the transferees and client files.

• Provided emotional support to clients during the relocation process, understanding the challenges they faced and offering practical solutions to ease their burden.
• Managed multiple client cases concurrently while maintaining strict attention to detail and exceptional organizational skills, resulting in successful relocations.
• Trained new team members on company procedures and best practices for delivering high-quality results in relocation services.
• Improved customer satisfaction ratings by consistently delivering outstanding service throughout the entire relocation process.
• Managed all aspects of client relocations, ensuring a seamless transition and minimal disruption to their lives.
• Developed strong partnerships with local businesses to provide additional resources and support for relocating clients during their transition period.
• Developed strong relationships with vendors and service providers, leading to improved services and cost savings for clients.