Stephanie Jarrett
School Health Assistant
Portland,OR
Summary
Experienced bridal sales and consulting professional with 12+ years of industry experience and currently serving as a School Health Assistant. Skilled in customer service, conflict resolution, and team leadership, with a strong reputation for reliability, dependability, and loyalty. Seeking opportunities to grow and advance while continuing to make meaningful connections with children, families, and the community.
Overview
10
10
years of professional experience
10
10
Years in Luxury Sales
1
1
Year in School Health Services
Work History
Customer Experience Manager
Charlotte's Weddings
Portland, United States
12.2021 - 11.2025
- Managed escalated customer issues and resolved conflicts promptly.
- Provided coaching and guidance to team members regarding best practices for delivering exceptional customer experiences.
- Drove customer escalations to resolution by engaging directly with clients.
- Point person for all customer service complaints, interpersonal conflict resolution, and problem-solving.
- Monitored customer service performance metrics and created reports for senior management review.
- Identified opportunities for improving existing processes related to providing an outstanding level of service.
- Maintained accurate records of all interactions with customers including call logs, emails, and online chats.
Senior Stylist
Charlotte's Weddings
Portland, United States
06.2016 - 11.2025
- Senior Bridal Stylist with the highest sales percentage and highest volume of clients
- Consistent sales percentage of 75% or higher every month.
- Assigned VIP clients.
- Responsibilities of an entry-level stylist include acquiring more clients and maintaining a sales percentage of 50% for bridal sales for the month.
- Strong listening and communication skills to perceive what a bride wanted and exceed expectations by interpreting what the client needed.
- Assessing personalities and group dynamics of brides and their parties, and how to appeal to and relate with multiple types of people.
- Assisted brides in selecting the perfect wedding gown for their special day.
- Provided styling advice to brides and offered suggestions for accessories such as veils, tiaras, and jewelry.
School Health Assistant
Multnomah Education School District
Portland, Oregon
11.2024 - Current
- Supported the School Nurse in delivering basic first aid, daily student care, and medication administration while maintaining accurate health records and confidentiality.
- Assisted with student health screenings, monitored illness trends, and helped enforce school health and safety protocols.
- Communicated effectively with students, families, and staff regarding health concerns and care plans, providing compassionate support to students with chronic or special health needs.
- Helped families connect with community resources for immunizations, logged student immunization records, and promoted up-to-date vaccinations to support school health compliance.
- Collaborated as a member of the Equity Leadership Team with MESD, contributing to equity initiatives, inclusive practices, and improved support systems for diverse student needs.
Education
Some College (No Degree) - English Education
Texas Tech University
Lubbock, TXSkills
- First Aid/CPR Certified
- Conflict Resolution
- Relationship Building
- Customer Empathy
- Customer experience management
- Team Leadership
- Problem-solving aptitude
- Sales Team Development
- Interactive teaching and learning
- Medication administration
- Student health records
Accomplishments
- Key Speaker (2022 - 2024) - Justin Alexander National Training Summit
- Top National Stylist of the Year (2019) - Do You Speak Bride National Stylist Training and Education
Professional References
- Leslie Valentine, BSN, RN, Supervisor for MESD: E: lvalentin@mesd.k12.or.us
- Lindsey O'Halloran, Operations Manager-Charlotte's Weddings: E: lindsey@charlottesweddings.com, P: (971) 235-7236
Personal References
- Bethany Spence, Friend: E: bluebgs@gmail.com, P: (509) 521-8682
- Serena Hamilton, Peer: E:serena@buriedmooncounseling.com, P: (971) 306-5060
Timeline
School Health Assistant
Multnomah Education School District
11.2024 - Current
Customer Experience Manager
Charlotte's Weddings
12.2021 - 11.2025
Senior Stylist
Charlotte's Weddings
06.2016 - 11.2025
Some College (No Degree) - English Education
Texas Tech University