Stephanie Jimenez
Baldwin Park,CA
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, demonstrating a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and make valuable contributions to organizational growth.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Order/Data Entry Specialist
Happy Factories
09.2023 - Current
- Create purchase orders and pull sheets for vendors that notate specific instructions based off the client's needs and requests; cross reference pricing sheets to calculate accurate costs
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Sending out information emails to appropriate vendors including the purchase order(s) and pull sheets
- Sending out artwork for any type of digitizing or separations to their appropriate receiver; once received back, review artwork in photoshop and illustrator for correct sizing and color layering to match client's needs
- Following up on client emails and other departments of the company such as shipping to ensure accurate time frame of deliveries.
- Cross worked with the warehouse to insure accuracy of inventory/stock is up to date to and relay to client their up to date merchandise.
Order Processor
Western Tool & Supply
08.2022 - 09.2023
- Verified client information to ensure accuracy such as delivery dates before entering orders into the CRM system and handled customer inquiries regarding orders in a professional manner via email or phone call
- Followed up on pending orders and up kept proper communication between clients, sales reps, and warehouse branches while developing strong relationships with vendors to ensure timely delivery of products
- Emphasized time management with proper scheduling as most vendors were eastern time while clients remained on pacific time, and shipping carriers varied in business hours
- Cross worked with warehouse to assist in packaging orders utilizing pull sheets.
Inventory Specialist/Driver
The Jaderoom
10.2022 - 08.2023
- Organized and maintained inventory records by monitoring stock levels for slow-moving items to minimize excess inventory and conducting monthly audit reports by researching discrepancies between physical inventories and digital records
- Assisted inventory management with purchasing by analyzing sales trends to determine appropriate order quantities
- Received incoming shipments and communicated effectively with vendors to ensure timely manner and accuracy of deliveries
- Conducted regular pre-trip inspections of company vehicle such as tires, lights, brakes, gas, oil, and water levels prior to departure from facility and notified management immediately of any discrepancies
- Developed strong relationships with customers by providing friendly service and ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
- Communicated effectively with dispatch personnel to receive instructions for next delivery route
- Trained new drivers on the company's delivery process and effective customer service practices.
Warehouse Lead/Supervisor
The Parent Company
07.2021 - 08.2022
- Supervised team members engaged in receiving and stocking inventory activities while also conducting regular audits of inventory levels to identify discrepancies or areas of improvement including weekly and monthly reports on order fulfillment accuracy
- Successfully received incoming shipments or transfers of product with accurate invoices to match purchase orders
- Any discrepancies were communicated over to warehouse manager, resulting in damaging out or shipping incorrect quantities or SKUs back to vendors as needed
- Picked ecommerce orders with its assigned pull sheet and ensured all products were properly labeled and inspected for defects prior to packing them for individual consumers, ensuring only highest quality products were sent out to customers with proper packaging, names, and address
- Trained new warehouse personnel as well as resolving any issues related to employee disputes or grievances in a timely manner.
Education
Mt. San Jacinto
Menifee, CA 01.2017 - 05.2019
High School Diploma -
Paloma Valley High School
06.2016
Skills
- Communication skills
- Time management
- Computer literacy
- Leadership
- Accuracy and Attention to Detail
- Deadline Oriented Approach
- Data Entry
Timeline
Order/Data Entry Specialist
Happy Factories
09.2023 - Current
Inventory Specialist/Driver
The Jaderoom
10.2022 - 08.2023
Order Processor
Western Tool & Supply
08.2022 - 09.2023
Warehouse Lead/Supervisor
The Parent Company
07.2021 - 08.2022
Mt. San Jacinto
01.2017 - 05.2019
High School Diploma -
Paloma Valley High School
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