Stephanie Jolley
Las Vegas,NV
Summary
Professional server with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
2026
2026
years of professional experience
Work History
Server
Nellie’s Southern Kitchen
Las Vegas, NV
05.2022 - Current
- Provided exceptional customer service by attentively taking and processing orders.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment.
- Assisted in setup and breakdown of dining spaces for events and peak service times.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
Supervisor/bartender/server
Sammy’s Woodfired Pizza
Las Vegas, NV
2017 - 2022
- Supervised daily operations to ensure consistent quality and service standards.
- Trained and mentored staff on menu offerings and customer service techniques.
- Making quality cocktails and maintaining bar standards.
- Serving guests and informing of daily specials.
- Conducting end of shift sales reports.
- Cash and safe handling.
Supervisor
Fifth Avenue Restaurant Group
Las Vegas, NV
09.2015 - 02.2018
- Oversaw daily operations, ensuring quality food standards.
- Trained and mentored team members to enhance productivity and skill development.
- Conducting sales reports and safe handling.
- Helping with food prep and making cocktails.
Server
Hennessey’s Tavern
Las Vegas, NV
02.2014 - 02.2016
- Delivered exceptional customer service in a fast-paced environment, enhancing guest satisfaction.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Collaborated with kitchen staff to ensure seamless communication and food quality standards.
- Trained new team members on menu offerings and service protocols to improve efficiency.
- Maintaining a clean dining atmosphere and stocking server stations.
Server
Panevino Ristorante
Las Vegas, NV
11.2012 - 02.2014
- Served food and beverages promptly with focused attention to customer needs.
- Resolved guest complaints promptly, fostering a positive dining experience and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Barista
Coffee Bean & Tea Leaf
Oxnard, CA, Las Vegas, NV
07.2007 - 02.2013
- Trained new staff on coffee preparation techniques and customer service standards.
- Helped with inventory, ensuring optimal stock levels for efficient operations.
- Prepared specialty coffee and tea drinks and provided top notch customer service.
- Maintained a clean and stocked work environment.
Education
Associate of Science - Psychology
Ventura College
Ventura 12.2009
High School Diploma -
Pacifica High
Oxnard, CA06.2006
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest communication
- Multi-tasking
- Resolving guest complaints
- Passion for learning
Timeline
Server
Nellie’s Southern Kitchen
05.2022 - Current
Supervisor
Fifth Avenue Restaurant Group
09.2015 - 02.2018
Server
Hennessey’s Tavern
02.2014 - 02.2016
Server
Panevino Ristorante
11.2012 - 02.2014
Barista
Coffee Bean & Tea Leaf
07.2007 - 02.2013
Supervisor/bartender/server
Sammy’s Woodfired Pizza
2017 - 2022
Associate of Science - Psychology
Ventura College
High School Diploma -
Pacifica High