STEPHANIE JONES
Jackson ,MS
Summary
Dedicated with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Interventions Assistant
Jackson Public School District
2023.08 - 2024.12
- Provided individual and group counseling to students in need of assistance.
- Created behavior plans for students with behavioral issues.
- Developed and implemented interventions with school staff, parents, and outside agencies.
- Conducted assessments to determine the needs of the student population.
- Collaborated with teachers and administrators to develop an Individualized Education Plan for each student.
- Monitored students' progress throughout their IEPs.
- Assisted in developing positive behavior supports for students at risk of suspension or expulsion from school.
- Attended meetings with teachers, administrators, and other professionals regarding educational plans for students.
- Facilitated parent-teacher conferences to discuss strategies for helping struggling students succeed academically.
- Organized after-school programs aimed at providing social support and academic enrichment opportunities for students.
- Provided crisis intervention services when needed.
- Implemented evidence-based practices such as cognitive behavioral therapy when working with clients.
- Communicated regularly with school personnel regarding the status of individual clients' cases.
- Participated in professional development sessions related to best practices in intervention services.
- Utilized various assessment tools such as surveys, interviews, or questionnaires when gathering information about clients' needs.
Math Teacher
Reimagine Prep Charter School
2019.08 - 2021.05
- Developed lesson plans to teach math concepts such as algebra, geometry and calculus.
- Assessed student performance through tests and examinations.
- Provided individualized instruction to students with learning difficulties.
- Collaborated with other teachers on curriculum development and implementation strategies.
- Facilitated small group activities to promote problem solving skills.
- Conducted reviews of basic mathematics principles for struggling learners.
- Organized field trips to enhance classroom instruction in mathematics.
- Created worksheets, quizzes and other materials to support the teaching of math topics.
- Participated in professional development programs focusing on mathematics education techniques.
- Utilized a variety of instructional methods including lectures, demonstrations and hands-on activities.
- Encouraged students to apply mathematical concepts in real-world situations.
- Maintained accurate records of student grades, attendance and behavior.
- Promoted cooperative learning among students by assigning group projects related to mathematics.
Office Manager
Sirius Technical Services
2019.05 - 2019.09
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries for approximately 33 customers per day
- Reviewed and balanced daily bank deposits and deposit report
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
- Answered incoming calls, processed requests and relayed messages to appropriate personnel
- Developed correspondence letters, memos and emails
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Coordinated with referring facilities to meet standards for follow-up processes
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
- Maintained fully functional office equipment and well-organized supplies to enhance team productivity
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Office Assistant
Staffers Inc
2018.10 - 2019.03
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
- Recommended products to customers and suggested other options if preferred product was unavailable
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Educated customers how to use company systems, complete forms and obtain desired services
- Conferred with management and vendors to discuss defective and unacceptable services and determine corrective action
- Contacted customers to return routine and general calls promptly
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions
- Assisted call-in customers with questions and orders
- Answer customer telephone calls promptly to avoid on-hold wait times with averaging 30 calls daily supplies as needed
- Coordinated with referring facilities to
Education
Bachelor of Science - Business Administration and Management
Belhaven University
Jackson, MS10.2004
Skills
- Expense Reporting
- Data Entry
- Research
- Billing and Invoicing
- Event Planning
- Database entry
- Spreadsheet development
- Scheduling appointments
- Payroll
- Reception Management
- Operations Management
- Supply Inventory
- File Management
- Billing and coding
- Expense Tracking
- Proofreading
- Scheduling and calendar management
- Scanning and copying
- Office Supply Management
- Document Preparation
- Spreadsheet Management
- Business Correspondence
- Accounting Support
- Verbal Communication
Timeline
Interventions Assistant
Jackson Public School District
2023.08 - 2024.12
Math Teacher
Reimagine Prep Charter School
2019.08 - 2021.05
Office Manager
Sirius Technical Services
2019.05 - 2019.09
Office Assistant
Staffers Inc
2018.10 - 2019.03
Bachelor of Science - Business Administration and Management
Belhaven University
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