Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Stephanie Jones

Bedford,OH

Summary

25 years in operational excellence, skilled in budget planning and regulatory compliance.


Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services.


Reliable team player committed to building high-performing teams.


Well organized, attentive to detail and vigilant in achieving safety and environmental standards.

Overview

5
5
years of professional experience

Work History

Supervisor of Operations

Uber Rideshare
05.2023 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
  • Kept high average of performance evaluations.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Supervisor

DoorDash
01.2022 - Current
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Gathered, organized and input information into digital database.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated customer needs and feedback to drive product and service improvements.

Supervisor

Eyem Aware LLC
12.2019 - Current
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Observed packing operations to verify conformance to specifications.
  • Created and managed project plans, timelines and budgets.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

No Degree - Business Administration And Management

Remington College
Cleveland, OH
05.2007

Skills

  • Facilities Inspection
  • Maintenance Oversight
  • Budget Planning
  • Regulatory Compliance
  • Workflow Optimization
  • Health and safety compliance
  • Customer Service
  • Performance monitoring
  • Performance reporting
  • Social Media Marketing
  • Risk Management
  • Quality Assurance Controls
  • Customer Relationship Management (CRM)

Affiliations

  • Group Economics (not for Profit)

Timeline

Supervisor of Operations

Uber Rideshare
05.2023 - Current

Supervisor

DoorDash
01.2022 - Current

Supervisor

Eyem Aware LLC
12.2019 - Current

No Degree - Business Administration And Management

Remington College

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Stephanie Jones