Dedicated administrative clerk skilled in customer service and phone etiquette. Successfully streamlined operations and improved client relations while maintaining financial accuracy, contributing to overall business success.
Overview
30
30
years of professional experience
Work History
Administrative Clerk
415 CPAS
Mount Pleasant
11.2021 - 09.2026
Streamlined daily office operations by managing calls and scheduling appointments to enhance workflow.
Facilitated timely message delivery and call redirection through effective phone inquiry handling.
Utilized software for accurate data entry into company databases, supporting data integrity.
Maintained accurate records of financial transactions via accounting software.
Organized electronic and manual filing systems to improve accessibility.
Reconciled bank statements to verify accuracy of financial records.
Accounts Receivable Clerk
Ruud Lighting/ Cree Lighting
Racine
02.1997 - 05.2019
Accurately processed customer invoices and payment receipts to maintain financial integrity.
Monitored accounts receivable reports to identify late, delinquent, or missing invoices and payments, ensuring timely follow-up.
Managed collections activities by contacting customers about past due balances and resolving disputes to recover owed funds.
Applied cash receipts and conducted daily bank deposits to ensure accurate financial records.
Collaborated with internal teams to resolve customer billing and payment issues, enhancing overall customer satisfaction.