Stephanie Kelley
North Brookfield,MA
Summary
Results-driven professional with a strong focus on attention to detail, time management, and problem-solving. Experience in data entry and policy issuance, ensuring accuracy and compliance in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Personal Lines Team Assistant II
CRC Group
05.2024 - Current
- Collaborated with agents to gather necessary documentation and clarify client information.
- Utilized underwriting software to analyze data and streamline the decision-making process.
- Adapted quickly to changing regulations and industry practices to maintain compliance standards.
- Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
Assistant Account Executive
Jencap
01.2022 - 05.2024
- Executed binding agreements for new business acquisitions and ensured timely renewals.
- Quoted renewals with Atrium
- Executed endorsement processing procedures to ensure timely and accurate validation of endorsements.
- Facilitated timely policy issuance to enhance customer satisfaction and retention
Policy Issuance Specialist Supervisor
Quaker Special Risk
10.2005 - 12.2009
- Collaborated with cross-functional teams to streamline communication and improve service delivery.
- Mentored junior staff on best practices in risk management and policy administration.
- Developed and implemented training programs for newly hired employees to equip them with essential skills and knowledge.
Education
High School Diploma -
Bay Path Regional Vocational High School
Charlton, MA02-2001
Skills
- File organization
- Problem-solving
- Attention to detail
- Multi-tasker
- Fast typer
- Organizational skills
- Data Entry
- Critical thinker
- Time Management
Timeline
Personal Lines Team Assistant II
CRC Group
05.2024 - Current
Assistant Account Executive
Jencap
01.2022 - 05.2024
Policy Issuance Specialist Supervisor
Quaker Special Risk
10.2005 - 12.2009
High School Diploma -
Bay Path Regional Vocational High School