Stephanie Lake
Newark,OH
Summary
Marketing communications professional with a bachelor’s degree in marketing and hands-on experience developing brand strategies, digital content, email campaigns, websites, social media, print materials, and customer-focused events. Brings six years of healthcare experience that strengthened public communication, relationship-building, audience awareness, community engagement, and the ability to navigate sensitive conversations with professionalism and empathy. Skilled at translating complex information into clear, accessible messages for diverse audiences and collaborating with internal teams, clients, and community members to support organizational goals.
Overview
6
6
years of post-secondary education
17
17
years of professional experience
Work History
Prenatal & Breast Sonographer
Mount Carmel Health System
Columbus, Ohio
04.2025 - Current
- Build trust and rapport with patients by clearly communicating complex information, understanding individual needs, and delivering a positive customer experience.
- Educate patients about procedures and address questions and concerns through clear, empathetic, audience-focused communication.
- Navigate highly sensitive and emotionally difficult conversations with compassion, professionalism, and composure, communicating challenging information while remaining attentive to each individual’s emotional needs.
- Remain calm and composed when discussing serious health concerns, including findings that may require further evaluation, and ensure patients understand the next steps in their care.
- Identify opportunities to provide patients with relevant information about additional imaging services based on their individual needs.
- Collaborate with colleagues to implement new workflow protocols, demonstrating adaptability, cross-functional communication, and a continuous-improvement mindset.
- Apply strong interpersonal and communication skills to effectively engage diverse audiences and tailor messaging to individual needs.
Director of Marketing
Bellezza Salon & Day Spa
Newark, OH
02.2015 - 05.2019
- Collaborated with upper management to develop and execute marketing strategies designed to increase brand awareness, customer engagement, and business growth.
- Designed and launched the salon and spa’s initial website, establishing a digital presence and online brand identity.
- Developed and produced integrated marketing content across multiple channels, including print, email, website, social media, in-salon television, and billboards.
- Created visual brand assets, including logos and staff apparel, to strengthen brand consistency and recognition.
- Planned, coordinated, and supported execution of annual customer-focused events, including Holiday Open House and Customer Appreciation events.
- Leveraged direct customer interactions and knowledge of consumer preferences to inform marketing messaging, promotions, and customer engagement strategies.
Sales Representative & Marketing Design
Christian Happenings & iTickets
Columbus, Ohio
08.2009 - 08.2010
- Conducted outbound sales calls to prospective clients, identifying their advertising needs and recommending opportunities aligned with their events and target audiences.
- Consulted with clients to develop web advertisements that effectively communicated their event messaging and appealed to their target markets.
- Collaborated directly with clients throughout the creative process to develop compelling, audience-focused marketing content.
- Designed and produced a monthly email newsletter to engage audiences and promote upcoming events and concerts.
Education
Associate of Science - Diagnostic Medical Sonography
Central Ohio Technical College
Newark, OH 08.2018 - 05.2020
Cosmetology - Cosmetology
Paul Mitchell The School
Columbus , Oh 07.2010 - 07.2011
Bachelor of Science - Marketing
Mount Vernon Nazarene University
Mount Vernon, OH 08.2006 - 05.2009
Skills
- Marketing Communications
- Content Development
- Digital Marketing
- Email Marketing
- Social Media
- Community Engagement
- Graphic Design
- Event Planning
Additional Experience
Bellezza Salon & Day Spa, Feb 2013 - May 2019 - Stylist
Central Ohio Urology Group, May 2020 - Dec 2020 - Sonographer
OhioHealth Maternal Fetal Medicine, Dec 2020 - Jan 2024 - Perinatal Sonographer
Licking Memorial Health System - Women’s Health, Jan 2024 - May 2025 - OB/GYN Sonographer
Timeline
Prenatal & Breast Sonographer
Mount Carmel Health System
04.2025 - Current
Associate of Science - Diagnostic Medical Sonography
Central Ohio Technical College
08.2018 - 05.2020
Director of Marketing
Bellezza Salon & Day Spa
02.2015 - 05.2019
Cosmetology - Cosmetology
Paul Mitchell The School
07.2010 - 07.2011
Sales Representative & Marketing Design
Christian Happenings & iTickets
08.2009 - 08.2010
Bachelor of Science - Marketing
Mount Vernon Nazarene University
08.2006 - 05.2009