Stefone Reese

Admin Assistant, I make sure all tasks are completed on time. My duties are as follows

• Coordinating patient scheduling, managing appointment calendars effectively and answering unit calls.
• Assisting healthcare staff with administrative tasks and documentation preparation.
• Managed communication and documentation processes, including legal documents, sending emails, scanning documents, filing records,, auditing files, and scheduling staff meetings and appointments.
• Facilitated communication between departments, staff and patients.
• Using Epic systems to complete patient intake and verify insurance benefits for 50+ patients a day

• Handled inbound calls, managed email correspondence, and scheduled appointments to optimize client flow.
• Delivered customer service, supported team members, and ensured the protection of private and confidential information.
• Managed recruitment processes to attract and hire qualified professionals, and the delivery of employment services.
• Developed marketing strategies to increase client engagement and drive salon traffic.
• Conducted regular staff performance evaluations, fostering professional growth, and accountability.

• Assisted with payroll functions by processing transactions, addressing employee inquiries, resolving processing errors, and distributing checks to ensure timely payment.
• Documented and updated information, maintained records, and operated office equipment to support efficient office operations.
• Processed multi-state payroll for over 500 employees using ADP Workforce Now, while maintaining 100% FLSA compliance.
• Conducting interviews, presenting presentations, covering aspects like company culture, policies, procedures, benefits, and introductions to key personnel.