Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

Stephanie Lepinski

Kalispell,MT

Summary

Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Barista Assistant Manager

Goose N Bear
01.2023 - 09.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Server/Cook/Bartender

Antler's Saloon, LLC
01.2018 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Goose N Bear @ Jackson Hot Springs Resort
02.2019 - 05.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.


Housekeeper

Rising Mountains Assisted Living
06.2017 - 09.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Sorted, laundered and put away various laundry items.
  • Washed and put away kitchen dishes, utensils and glassware.

Server

Flathead Lake Brewing Co. Pubhouse
01.2015 - 07.2015
  • Checked guests' identification before serving alcoholic beverages.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

Associate of Applied Science - Accounting

FVCC
Kalispell, MT

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Efficient Cash Transactions
  • Exceptional customer service
  • Hospitality service expertise
  • Proficient in Task Management
  • Reliable and dependable
  • Respectful Workplace Conduct

Certification

  • ServSafe Food Handler's Certification

Timeline

Barista Assistant Manager

Goose N Bear
01.2023 - 09.2023

Server

Goose N Bear @ Jackson Hot Springs Resort
02.2019 - 05.2019

Server/Cook/Bartender

Antler's Saloon, LLC
01.2018 - 09.2023

Housekeeper

Rising Mountains Assisted Living
06.2017 - 09.2017

Server

Flathead Lake Brewing Co. Pubhouse
01.2015 - 07.2015

Associate of Applied Science - Accounting

FVCC

Similar Profiles

CREATE PROFILE
Stephanie Lepinski