Violet Aldana
Chesapeake
Summary
Dynamic barista assistant manager with a strong focus on customer service, cash management, and inventory control. Recognized for engaging customers and maintaining an organized workspace to enhance overall experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista Assistant Manager
Jerona Coffee
Cottonwood
01.2025 - 12.2025
- Delivered exceptional customer service by taking orders and addressing inquiries.
- Maintained cleanliness and organization of coffee shop and workstations.
- Prepared diverse coffee beverages using espresso machines and grinders.
- Monitored inventory levels, restocking supplies as necessary during shifts.
- Operated cash register, processed transactions, and managed daily cash flow.
- Engaged customers in friendly conversation to enrich overall coffee shop experience.
- Collaborated with team members to ensure seamless workflow during peak hours.
Crew Member
#1 Sandwich Shop
Cottonwood
02.2023 - 12.2024
- Assembled and served meals based on guest specifications and preferences.
- Resolved customer complaints professionally to maintain high satisfaction levels.
- Trained new crew members in standard food preparation techniques.
- Operated cash register, processing transactions with accuracy and efficiency.
- Maintained cleanliness of restaurant lobby, front counter, and restrooms during shifts.
- Drove team success by completing assigned tasks promptly and effectively.
Education
High School Diploma -
Mingus Union Highschool
Cottonwood, AZ05-2023
Skills
- Customer service
- Cash management
- Inventory control
- Beverage preparation
- Point of sale
- Team collaboration
- Sales techniques
- Attention to detail
Certification
Food Handler- E Food Card- 2026
References
References available upon request.
Timeline
Barista Assistant Manager
Jerona Coffee
01.2025 - 12.2025
Crew Member
#1 Sandwich Shop
02.2023 - 12.2024
High School Diploma -
Mingus Union Highschool