Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Ebeneezers. Proven ability to enhance guest engagement and satisfaction through innovative cocktail crafting and efficient cash handling. Committed to maintaining high standards in food safety and cleanliness while driving repeat business in high-volume environments.
Work History
Server
7 Months
Ebeneezers | 09.2024 - 04.2025
Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
Maintained cleanliness of dining area, adhering to health and safety standards.
Assisted in training new servers on menu items and service protocols.
Handled customer inquiries and complaints professionally, enhancing overall dining experience.
Managed cash register operations, processing payments efficiently and accurately.
Bartender
7 Months
Ebeneezers | 09.2024 - 04.2025
Crafted innovative cocktail recipes to enhance customer experience and drive satisfaction.
Managed bar inventory, ensuring efficient stock levels and minimizing waste.
Provided exceptional customer service, building rapport with patrons to encourage repeat visits.
Maintained cleanliness and organization of the bar area, adhering to health and safety standards.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
3 Years 11 Months
Babes Bar | 02.2018 - 01.2022
Education
High School Diploma
Penn Foster Career School | Scranton, PA | 05.2009