Stephanie Lipford
Falls Church,VA
Summary
Proven Clinical Assistant with a track record of enhancing patient care coordination and support at Solis Mammography. Skilled in Clinical Procedure Knowledge and exceptional customer service, demonstrated through effective management of medical schedules and improving operational efficiencies. Excelled in HIPAA compliance training, showcasing adaptability and a commitment to patient privacy and safety. Enthusiastic individual with a background getting patients ready for examinations and procedures. Bilingual Clinical Assistant with 3 years of communicating care plans, answering phone calls and scheduling patient appointments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Solis Mammography
2022.12 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Assisted patients with basic care needs.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Receptionist
Capital Women's Care, Contemporary OB/GYN
2020.11 - 2021.12
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Supported office staff and operational requirements with administrative tasks.
Surgical Scheduler Coordinator
Virgina's Women's Health
2020.04 - 2020.11
- Demonstrated adaptability by managing unexpected schedule changes or emergencies, ensuring minimal disruption to other scheduled surgeries.
- Reduced patient wait times by effectively coordinating with surgeons, nurses, and support staff.
- Mitigated risk of miscommunication between departments by proactively sharing updates on surgery schedules within the hospital network.
- Contributed to hospital efficiency by managing schedules for multiple operating rooms and surgical teams.
- Developed strong relationships with referring physicians'' offices to facilitate seamless scheduling of surgeries and enhance overall patient experience.
Education
Certification - LPN
Standard Healthcare Services College of Nursing
Falls Church, VA09.2024
Skills
- Appointment Scheduling
- Patients' vital signs
- Patient Care Coordination
- Medical Terminology
- Clinical Support
- Electronic Health Records
- Clinical Procedure Knowledge
- CPR
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Languages
Spanish
Native or Bilingual
Timeline
Clinical Assistant
Solis Mammography
2022.12 - Current
Medical Receptionist
Capital Women's Care, Contemporary OB/GYN
2020.11 - 2021.12
Surgical Scheduler Coordinator
Virgina's Women's Health
2020.04 - 2020.11
Certification - LPN
Standard Healthcare Services College of Nursing
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
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