Carlos Mora
Brentwood
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
Work History
Meat Department Supervisor
Costco
01.2023 - 02.2025
- Established a reputation for the meat department as a trusted source of high-quality products through consistent attention to detail and commitment to customer service excellence.
- Increased efficiency by updating pricing systems and maintaining accurate product signage throughout the department.
- Ensured compliance with all food safety regulations and sanitation guidelines to maintain a clean and safe working environment.
- Enhanced customer satisfaction by providing knowledgeable assistance with meat selection, preparation tips, and cooking techniques.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Auto Care Center Manager
WALMART
01.2023 - 11.2024
- Leading and managing a team of associates
- Providing training and support to team members
- Assisting the department manager with scheduling, budgeting, and other administrative tasks
- Monitoring and maintaining the appearance and organization of the department
- Assisting customers and answering their questions
- Assisting with inventory management and restocking shelves as needed
- Assisting with loss prevention efforts
- Participating in department and company-wide meetings and training sessions
- Supporting the implementation of company policies and procedures
- Performing other related duties as assigned.
- Enhanced customer satisfaction with timely maintenance and repair services, addressing concerns promptly and professionally.
Department Manager, Lawn and Garden
WALMART
01.2019 - 01.2023
- Ensuring that associates are trained in current procedures
- Fostering a positive work environment by leading by example
- Working to resolve customer care complaints
- Growing department sales and meeting performance goals
- Conducting interviews to meet staffing demands for your area
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Communicated with managers of other departments to maintain transparency.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Electronic Training Team Leader
Target
06.2018 - 06.2019
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Processed credit and debit card payments to complete customer buying experience.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Manager
Blaze Pizza
01.2016 - 06.2018
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
No Degree - Criminal Justice
Suffolk County Community College
High School Diploma -
Brentwood High School
06.2019
Skills
- Bilingual ( Fluent in Spanish)
- Facility Maintenance
- Work Order Management
- Hazardous waste disposal
- Employee Scheduling
- Staff Training and Development
- Performance Management
- Team Leadership
- Problem-solver
- Organization
- Delegating task
- Food safety regulations
- Sanitation protocols
- Task delegation
U.S Marines
RECRUITED 2021
Timeline
Meat Department Supervisor
Costco
01.2023 - 02.2025
Auto Care Center Manager
WALMART
01.2023 - 11.2024
Department Manager, Lawn and Garden
WALMART
01.2019 - 01.2023
Electronic Training Team Leader
Target
06.2018 - 06.2019
Manager
Blaze Pizza
01.2016 - 06.2018
High School Diploma -
Brentwood High School
No Degree - Criminal Justice
Suffolk County Community College
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