Crystal Vidal
Cordova,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed to ensuring safe and comfortable environment for residents.
Overview
12
12
years of professional experience
Work History
Property Manager
Wogan Group
07.2021 - Current
- Manage 159 units in a high rise building
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready for lease.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Kept properties in compliance with local, state and federal regulations.
Assistant Property Manager
Makowsky Ringel Greenberg LLC
10.2016 - 07.2021
- Managed 214 units onsite
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Escalated major issues to property manager for immediate remediation.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Processed security deposit refunds.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Assistant Property Manager
RADCO Residential
09.2013 - 09.2016
- Managed 700 units onsite
- Posted policies and rules in common areas for tenant review.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Leasing Manager
Whitney Management
01.2012 - 05.2013
- Managed 350 units
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected, completed, and processed lease applications.
Education
Diploma And Associate Degree in Medical Assistant - Medical Assistant
Mandl The College of Allied Health
New York, NY06.2003
High School Diploma -
Clara Barton High School
Brooklyn, NY06.2000
Skills
- Onesite software
- Yardi software
- Appfolio software
- MS outlook
- Bilingual ( fluent in Spanish)
- Trained new hires
- Tenant Relations
- Compliance Monitoring
- Loan Processing
- Administrative Support
- Multi-Family Property Management
- Financial Budgeting and Reporting
- Customer Service-Focused
- Tenant and Eviction Laws
- Building Operations
- Staff Management
- Customer Service
- Maintenance Scheduling
- Leasing and Sales
- Property Tours and Inspections
- Preparing Property Agreements
Timeline
Property Manager
Wogan Group
07.2021 - Current
Assistant Property Manager
Makowsky Ringel Greenberg LLC
10.2016 - 07.2021
Assistant Property Manager
RADCO Residential
09.2013 - 09.2016
Leasing Manager
Whitney Management
01.2012 - 05.2013
Diploma And Associate Degree in Medical Assistant - Medical Assistant
Mandl The College of Allied Health
High School Diploma -
Clara Barton High School
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