Stephanie Lu
Diamond Bar,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Customer Service Truck
Origin compliance
La Puente, CA
05.2022 - Current
- Completed daily pre-trip inspections of service truck and trailer to ensure compliance with safety regulations.
- Establish communication between customers and the company.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Dispatcher Office Assistant
Shipro Inc
Whittier, CA
02.2022 - 04.2022
- Assisted dispatchers in answering phone calls, emails and other inquiries.
- Entered data into computer systems to track dispatched items.
- Answered phones and routed voicemails to respective employees.
- Provided customer service support to clients seeking assistance with transportation services.
Education
High School Diploma -
Crossroads Montessori Child Care
City Of Industry, CA08-2022
High School Diploma -
Alhambra High School
Alhambra, CASkills
- Oral and Written Communication
- Problem Solving
- Active Listening
- Fluent in Chinese and English
- Customer Support
- Ability to Adapt Quickly to Changes
Languages
English
Professional
Chinese (Mandarin)
Professional
Timeline
Customer Service Truck
Origin compliance
05.2022 - Current
Dispatcher Office Assistant
Shipro Inc
02.2022 - 04.2022
High School Diploma -
Crossroads Montessori Child Care
High School Diploma -
Alhambra High School
Similar Profiles
Jacqueline MunizJacqueline Muniz
Clerk Specialist at Origin ComplianceClerk Specialist at Origin Compliance
Jonathan KazhilaJonathan Kazhila
Environmental Specialist II at US Compliance CorporationEnvironmental Specialist II at US Compliance Corporation
RAJNESH ACHARIRAJNESH ACHARI
Compliance Inspector at Auckland Auto ComplianceCompliance Inspector at Auckland Auto Compliance