STEPHANIE MARIE LEE
NYC Gentlemens Club
Queens
5
years of professional experience
Reliable and customer-focused professional with experience in hospitality and retail. Skilled in providing exceptional customer service, managing guest relations, handling cash transactions, and maintaining accuracy in fast-paced environments.
Work History
VIP Hostess
2 Years 11 Months- Managed a guest list, handling check-in at entrance, and taking table reservations
- Greeted customers and escorted them to their tables
- Helped customers locate other services such as VIP suites, private parties, bar, and restrooms
- Collaborated with other hosts in the facility in order to promote teamwork and heighten quality of service
Cashier Assistant
1 Year 3 Months- Processed POS transactions, including checks and credit purchases or refunds
- Helped customers complete purchases, locate items, and subscribe to rewards programs to promote loyalty, satisfaction, and sales numbers
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
- Handled high-pressure situations with ease, effectively managing long lines during peak hours.
Education
High School - Business
- Hands-on training in business and gained real world experience
- Received a Microsoft Certification
Timeline
VIP Hostess
NYC Gentlemens Club
03.2021 - 02.2024Read More
Cashier Assistant
Vaughn College of Aeronautics & Technology
10.2018 - 01.2020Read More
Queens Vocational And Technical (CTE)
High School from Business
Read More