Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Markus

Venice,FL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience

Work History

Customer Service Associate

Wawa
Venice, FL
09.2022 - 06.2024
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.
  • Provided product recommendations based on customer needs.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.

Delivery Driver

Panda house
Old Bridge, New Jersey
01.2017 - 07.2023
  • Checked tires for proper inflation before leaving on each route.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Ensured accurate completion of all paperwork associated with deliveries.

Sales Associate

Batteries Plus Bulbs
Manalapan, NJ
08.2018 - 03.2020
  • Handled customer complaints in a professional manner.
  • Processed transactions using a point-of-sale system.
  • Tracked sales performance metrics to identify trends in market place.

Education

High School Diploma -

Old Bridge High School
Matawan, NJ
06-2000

Skills

  • Regulatory Compliance
  • MS Office proficiency
  • Clerical Support
  • Team Collaboration

Timeline

Customer Service Associate

Wawa
09.2022 - 06.2024

Sales Associate

Batteries Plus Bulbs
08.2018 - 03.2020

Delivery Driver

Panda house
01.2017 - 07.2023

High School Diploma -

Old Bridge High School
Stephanie Markus