Stephanie Marocchini
South Windsor,CT
Summary
AS Marketing student developing and strengthening an educational foundation focused on marketing concepts. Motivated and passionate team player dedicated to create, communicate, and deliver value professionally.
Overview
15
15
years of professional experience
Work History
Bartender
Lucky Taco-Cantina & Tap Room
08.2017 - 12.2023
- Developed loyal clientele by consistently providing exceptional service in a fast-paced environment and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed financial reconciliation duties responsibly, ensuring accurate accounting reports at the end of each shift.
Bartender
Hartford Funny Bone Comedy Club And Restaurant
01.2016 - 12.2018
- Consistently met or exceeded sales targets by upselling premium products to maximize profits while maintaining guest satisfaction.
- Exhibited composure while serving high customer volumes during special engagements, nights, and weekends.
- Maintained a clean and welcoming bar and showroom to optimize customer experience.
Surgical Coordinator
Greater Hartford Orthopedics
02.2009 - 12.2015
- Improved patient experience by efficiently coordinating pre-operative preparations with surgical centers and arranging post-operative care.
- Verified patient coverage with insurance providers and obtained necessary authorizations for surgical procedures.
- Enhanced surgical team communication by accurately maintaining daily office and surgical schedules while promptly addressing any changes or concerns.
- Acquired and reported pertinent patient clinical information to streamline patient check-in process.
Loaned Executive
United Way
08.2008 - 12.2008
- Served as a liaison to employee campaign coordinators to assist in planning and conducting effective campaigns among their executive and employee groups.
- Provided accounts with campaign materials and delivered presentations to employee groups.
- Strengthened relationships with existing companies as well as provided guidance to companies initiating a new campaign.
- Actively participated in Leadership events, workshops, and other team-related activities.
Education
Associate of Science - Marketing
CT State Community College
Manchester, CT2024
Skills
- Campaign Support
- Creative Direction
- Microsoft 365
- Business Communications
- Hospitality Service
- Sales Techniques
- Marketing and Advertising
- Customer Service
Accomplishments
Dean's List
Phi Theta Kappa Honor Society
Timeline
Bartender
Lucky Taco-Cantina & Tap Room
08.2017 - 12.2023
Bartender
Hartford Funny Bone Comedy Club And Restaurant
01.2016 - 12.2018
Surgical Coordinator
Greater Hartford Orthopedics
02.2009 - 12.2015
Loaned Executive
United Way
08.2008 - 12.2008
Associate of Science - Marketing
CT State Community College
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