Summary
Overview
Work History
Education
Skills
Certification
Volunteer as a Guardian Ad Litem
Timeline
Generic

Stephanie Maynard

Lake Alfred,FL

Summary

Skilled claims professional with strong background in managing bodily injury claims. Adept at evaluating complex cases, negotiating settlements, and ensuring compliance with regulatory standards. Highly focused on team collaboration and adapting to changing needs. Reliable and results-driven, with expertise in customer communication, legal documentation, and conflict resolution. Consistently listed in the top 10th percentile of adjusters nationwide and eager to contribute to team success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Bodily Injury Claims Adjuster

GEICO
06.2020 - Current

-Mid 2020-August 2022 Bodily Injury, Uninsured Motorist, and Underinsured Motorist Claims Adjuster (Represented and Unrepresented)
-August 2022- February 2023 Bodily Injury Claims Coach (Position was dissolved due to lack of hiring)
-February 2023-Current Bodily Injury Claims Adjuster (Represented and Unrepresented)


Handled settlements including loss of use/rental, loss of revenue, and property damage (mild to complex) in all claims positions.

Claims Adjuster

GEICO
01.2017 - Current

-2017-Mid 2018 General Claims /Filed new losses
-Mid 2018-2019 Internet Claims, handled social media complaints
-Early 2019-Mid 2019 - Internet Claims Trainer (Trained classes, graded files, wrote training material)
-Mid 2019-2020 Claims with complex coverage and liability issues
-Early 2020-Mid 2020 PIP and Medpay Adjuster

Customer Service Representative

Publix
08.2012 - 06.2018

I was a bagger, cashier, and then a front desk clerk. I answered questions, handled lottery sales, Western Union transactions, accounting, processed transactions with Bank trucks. I was a customer service assistant supervisor and I handled scheduling, customer complaints, and front end coordination.

Education

High School -

Auburndale High School

Skills

    • Negotiation

    • Analytical Skills

    • Advanced oral and written communication skills

    • Legal Compliance

    • Accident scene investigations

    • Claims Investigation

    • Policy Interpretation

    • Coverage assessments

    • Time Management

    • Proficient in Word

    • Highly motivated

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Certification

FL 6-20 License (Up to date)

Volunteer as a Guardian Ad Litem

  • I volunteer as a Guardian Ad Litem where I am appointed by the court to represent the best interests of a minor child in legal proceedings in child abuse, neglect, and parental rights and responsibilities cases. I volunteer outside of my work hours.

Timeline

Bodily Injury Claims Adjuster

GEICO
06.2020 - Current

Claims Adjuster

GEICO
01.2017 - Current

Customer Service Representative

Publix
08.2012 - 06.2018

High School -

Auburndale High School