Stephanie McGraw
Inwood,NY
Summary
Proactive and results-oriented professional with notable experience at Northwell Health, adept in customer service and document management. Excelled in providing exceptional support, enhancing operational efficiency, and fostering positive relations. Demonstrated strong problem-solving abilities and a positive attitude, contributing significantly to team success and client satisfaction.
2018 MSW graduate with 3 years' clinical experience seeking to enrich patient care as a therapist that provides attentive assessment of clients, applicable treatment plans, and continuous follow-ups after discharge.
Overview
12
12
years of professional experience
Work History
Clerical Support Associate
Northwell Health
09.2012 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Received, sorted, and distributed incoming mail.
- Monitored unit premises, screened visitors, updated logs, and issued passes.
- Give patient supplies that easily helped them maintain themselves and their babies
- Notify pediatrician of birth of a newborn
- Enroll babies security tags and monitor all babies by observing the infant security alarm system
MSW Intern
Pieces of Wisdom Llc
11.2022 - 01.2025
- Assessed individuals under supervision of licensed social worker to help guide treatment planning.
- Wrote notes, completed documentation for referrals and maintained case files.
- Contributed to multidisciplinary team meetings and treatment planning.
- Educated patients and families about counseling and treatment options.
- Planned discharge actions and identified resources within community for continued care.
- Prepared treatment plans based on assessment findings and incorporated feedback from senior staff to optimize approaches.
Education
Master of Social Work - Social Work
Silberman School of Social Work At Hunter
New York, NY09-2018
Skills
- Appointment Coordination
- Strong problem solver
- Data entry
- Typing speed
- Positive attitude
- Customer service
- Verbal and written communication
- File organization
- Client engagement
- Positive and constructive client feedback
- Client/ Motivational based therapy
Timeline
MSW Intern
Pieces of Wisdom Llc
11.2022 - 01.2025
Clerical Support Associate
Northwell Health
09.2012 - Current
Master of Social Work - Social Work
Silberman School of Social Work At Hunter
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