STEPHANIE MEJIA

• Positioned animals for diagnostic imaging such as x-rays and scans.
• Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Provided customer support to clients, answering questions and addressing concerns.
• Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
• Restrained animals for examination and treatment.
• Administered injections, oral medications and topically applied medications prescribed by veterinarian.
• Assisted in examination and treatment of animals in veterinary clinic.

I worked at Bath & Body Works as a Temporary Key Holderand Sales Associate for several months from 2021 until the start of the academic year.

• Assisted with training and supervising staff to improve sales performance, customer service skills, and product knowledge.
• Engaged with customers daily to assess their needs, provide assistance, and gather feedback to optimize store operations.
• Provided motivation and constructive feedback to employees in a fast-paced retail environment.
• Maintained store organization by arranging merchandise displays to enhance visual appeal and customer engagement.
• Efficiently handled cash transactions in strict adherence to company policies, ensuring accuracy in all financial exchanges.
• Built strong customer relationships to encourage repeat business.
• Managed returns, exchanges, and refunds in compliance with store policies.
• Maintained a calm demeanor and professionally resolved customer concerns in high-stress situations.
• Prepared merchandise for the sales floor by pricing and tagging products.
• Assisted customers in locating items and checked the store system for product availability at other locations.

• Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
• Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
• Greeted customers, helped locate merchandise, and suggested suitable options.

• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.