Dedicated insurance professional with a strong focus on client education and support. Proven ability to process claims efficiently while maintaining attention to detail and effective communication.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Cigna Healthcare Wipro
Tampa, Florida
06.2022 - Current
Supported clients in identifying optimal insurance plans and coverage selections.
Educated policyholders on benefits, terms, and conditions of insurance products.
Processed insurance applications and claims with accuracy and efficiency. Assisted current members with upgrading and termination
Medicare Specialist
HGS
Jacksonville, FL
01.2020 - 01.2021
Assisted clients with enrollment applications and documentation.
Educated clients about Medicare options and benefits.
Provided ongoing support for policyholders regarding claims and coverage questions.
Lead VPK Teacher
Braxton's Academy
Jacksonville, FL
01.2014 - 12.2019
Developed engaging lesson plans for diverse learning styles and developmental stages
Supervised classroom aides, providing guidance and training on daily activities.
Mitigation Mortgage
American Mitigation Group
Jacksonville, FL
01.2009 - 02.2011
Evaluated loan modification applications for compliance with guidelines and regulations.
Communicated with clients to gather necessary documentation and clarify options.
Reviewed financial statements to assess borrower eligibility for loss mitigation programs.