Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Stephanie  Mitchell

Stephanie Mitchell

Jacksonville,FL

Summary

Dedicated insurance professional with a strong focus on client education and support. Proven ability to process claims efficiently while maintaining attention to detail and effective communication.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Cigna Healthcare Wipro
Tampa, Florida
06.2022 - Current
  • Supported clients in identifying optimal insurance plans and coverage selections.
  • Educated policyholders on benefits, terms, and conditions of insurance products.
  • Processed insurance applications and claims with accuracy and efficiency. Assisted current members with upgrading and termination

Medicare Specialist

HGS
Jacksonville, FL
01.2020 - 01.2021
  • Assisted clients with enrollment applications and documentation.
  • Educated clients about Medicare options and benefits.
  • Provided ongoing support for policyholders regarding claims and coverage questions.

Lead VPK Teacher

Braxton's Academy
Jacksonville, FL
01.2014 - 12.2019
  • Developed engaging lesson plans for diverse learning styles and developmental stages
  • Supervised classroom aides, providing guidance and training on daily activities.

Mitigation Mortgage

American Mitigation Group
Jacksonville, FL
01.2009 - 02.2011
  • Evaluated loan modification applications for compliance with guidelines and regulations.
  • Communicated with clients to gather necessary documentation and clarify options.
  • Reviewed financial statements to assess borrower eligibility for loss mitigation programs.

Education

Bachelor of Science - Business Management

University
Tempe, AZ
09-2026

Associate of Arts - Counseling Psychology

University of Phoenix
Tempe, AZ
01-2011

Skills

  • 22 years of Customer service
  • Case management
  • Project management
  • Licensed in 30 States

Certification

  • License Insurance Agent
  • Medicare Agent
  • Certified Mortgage

Timeline

Licensed Insurance Agent

Cigna Healthcare Wipro
06.2022 - Current

Medicare Specialist

HGS
01.2020 - 01.2021

Lead VPK Teacher

Braxton's Academy
01.2014 - 12.2019

Mitigation Mortgage

American Mitigation Group
01.2009 - 02.2011

Bachelor of Science - Business Management

University

Associate of Arts - Counseling Psychology

University of Phoenix
Stephanie Mitchell