STEPHANIE MONDRAGON
ESPAÑOLA
Summary
Office admin and secretary with extensive expertise in administration, scheduling, and team leadership. Demonstrates a strong ability to foster collaborative environments and enhance team productivity through efficient document management systems. Passionate about employing critical thinking and project management skills to drive organizational success and innovation.
Overview
23
23
years of professional experience
Work History
Scheduler
Nexus Health Systems
Santa Fe
06.2025 - 10.2025
- Coordinated scheduling for patient appointments across multiple departments.
- Managed calendar updates to ensure timely service delivery and resource allocation.
- Communicated with healthcare providers to confirm availability and appointment changes.
Company Secretary
Fresenius Medical Care Holdings Inc.
Santa Fe
10.2023 - 06.2025
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling patients and doctor/patient conference calls.
- Prepared documents such as memos, letters, reports and spreadsheets using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate patient rooms.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Fostered a collaborative office environment by assisting staff with administrative tasks, enhancing team productivity and morale.
Educational Assistant
Espanola Public Schools
Los Alamos
03.2023 - 09.2023
- Facilitated confidential communication with parents, enhancing student support.
- Tutored students individually and in groups, improving learning outcomes.
- Prepared tailored instructional materials, boosting student engagement.
- Managed classroom logistics, supporting teachers effectively.
- Led activities fostering students holistic development.
- Fostered a nurturing environment, encouraging student participation and confidence, ultimately enhancing overall classroom morale.
Medical Receptionist
Los Alamos Medical Care Clinic
Les Alamos
09.2002 - 02.2003
- Managed patient check-ins, ensuring smooth flow and reduced wait times.
- Entered patient data accurately, supporting seamless appointment scheduling.
- Handled multi-line phone system, directing calls efficiently to appropriate departments.
- Processed payments and insurance details, enhancing office productivity.
- Organized patient files, maintaining confidentiality and easy access for clinical staff.
Radiation Protection Technician 1
Los Alamos National Laboratory
- Managed inventory of lab supplies to ensure availability.
- Recorded and analyzed data for trend identification.
- Prepared samples for chemical and radioanalysis.
- Maintained lab equipment with strict safety adherence.
- Developed procedures using unit analysis and algebra.
Team Leader Manager
Walmart
- Lead team activities to enhance workplace culture, boosting team morale and collaboration.
- Mentored new hires, improving onboarding efficiency and employee retention.
- Resolved employee conflicts, maintaining a harmonious work environment.
- Set performance goals, consistently achieving targets and improving team productivity.
- Collaborated with HR to address employee relations, ensuring effective solutions.
Education
BACHELOR OF ARTS - PROJECT MANAGEMENT
Northern New Mexico College
Española, NMSkills
- Team Leadership
- Performance Management
- Week Planning
- Team Building
- Administration
- MS Office
- Time Management
- Critical Thinking
- First Aid
- CPR
- Project Management
- Scheduling
- Communication
Accomplishments
- 2014, Honor Roll
- Phi Theta Kappa Honor Society
Timeline
Scheduler
Nexus Health Systems
06.2025 - 10.2025
Company Secretary
Fresenius Medical Care Holdings Inc.
10.2023 - 06.2025
Educational Assistant
Espanola Public Schools
03.2023 - 09.2023
Medical Receptionist
Los Alamos Medical Care Clinic
09.2002 - 02.2003
Radiation Protection Technician 1
Los Alamos National Laboratory
Team Leader Manager
Walmart
BACHELOR OF ARTS - PROJECT MANAGEMENT
Northern New Mexico College