Stephanie Montelongo
Lamar,AR
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Customer Service and Sales Representative
Arvest Bank
Clarksville, AR
07.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Teller
Arvest Bank
Clarksville, AR
11.2023 - 07.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
Team Lead
Walmart
Clarksville, AR
07.2015 - 11.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Worked different stations to provide optimal coverage and meet production goals.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Education
Clarksville High School
Clarksville, AR05.2013
Skills
- Customer service
- Interpersonal communication skills
- Product and service sales
Languages
Spanish
Native or Bilingual
Timeline
Customer Service and Sales Representative
Arvest Bank
07.2024 - Current
Teller
Arvest Bank
11.2023 - 07.2024
Team Lead
Walmart
07.2015 - 11.2023
Clarksville High School