Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Moore

Harborcreek,PA

Summary

Dedicated professional with strong multitasking skills and a commitment to exceptional customer service. Expertise in fostering positive guest experiences and training staff to uphold high service standards.

Overview

19
19
years of professional experience

Work History

Sever

Moose Family Fraternity
08.2025 - 04.2026
  • Provided exceptional customer service to enhance guest experience and satisfaction.
  • Assisted in food and beverage preparation, ensuring quality and presentation standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server, Front of House Manager

New Harvest Restaurant and Pub
10.2007 - 08.2025
  • Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
  • Managed multiple tables efficiently, delivering timely food and beverage orders.
  • Resolved guest complaints promptly, fostering a positive dining experience and loyalty.
  • Trained and mentored staff in service standards and operational procedures.
  • Developed lasting relationships with regular customers, contributing to repeat business growth.
  • Created Schedule for Front of House Employees, Completed End of Day Audits

Patient Service Specialist

Nova Care Rehabilitation
10.2012 - 04.2021
  • Answered multi-line phones.
  • Collected patients payments and coordinated with patient insurance for visit limits and covered services.
  • Completed and submitted daily, weekly and monthly audits.
  • Company travel to other clinics up to 75 miles away.
  • Trained new hires on the systems and procedures.

Education

Associate of Science - Physical Therapist Assistant

Mercyhurst University
Erie, PA
05-2006

Skills

  • Strong work ethic
  • Professional appearance
  • HIPAA compliance
  • Medical terminology
  • Office administration
  • Document filing
  • Reception management

Timeline

Sever

Moose Family Fraternity
08.2025 - 04.2026

Patient Service Specialist

Nova Care Rehabilitation
10.2012 - 04.2021

Server, Front of House Manager

New Harvest Restaurant and Pub
10.2007 - 08.2025

Associate of Science - Physical Therapist Assistant

Mercyhurst University