How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Insurance Sales Agent
Liberty Mutual Insurance
Akron, OH
08.2019 - 03.2021
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Exceed expectations by hitting Pacesetter Club 6 months in a row as a rookie
Exceeded expectations #1 rookie of the year in life ins
Sales
Lead the Region in top Annuity sales winning life summer sales contest in 2020
Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Logistics Coordinator
ATS Logistics
Cleveland, OH
09.2017 - 07.2019
Cold call business to business to generate leads,
Consistently close 1-4 new accounts weekly
Maintain business relationships while creating new
Generate $1.2 million per year in new business
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Tracked orders and notified customers of status or potential delays.
Generated documentation and information required for customer shipments.
Outside Sales Representative
Cintas
Warrensville, OH
06.2015 - 09.2017
Delivered training in leadership and information sessions
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Completed daily outbound calls, up to 4-8 hours per day.
Established new accounts through cold calling and personal visits weekly
Worked independently with minimal supervision.
Built relationships with customers and community to promote long term business growth.
Prepared and deliver customer sales quotes.
Personal Banker
Fifth Third Bank
Vermillion, OH
07.2013 - 06.2015
Have exceeded all sales goals being #1 in my branch since starting this position (Dec 2014)
Identified and investigated variances to financial plans and forecasts.
Assisted manager in outside business sales calls
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Promoted financial products by maintaining excellent service offering knowledge.
Worked closely with management to strategize sales techniques to increase branch production and customer service.
Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Service Staff Manager
Sorrento
Sheffield Lake, Ohio
10.2011 - 06.2014
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Established and updated work schedules to account for changing staff levels and expected workloads.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Flavor, the Town/Wood Fire Grill, Cleveland Clinic
Avon Lake, OH
10.2011 - 06.2014
Assisted in startup of 2 new facilities at the, Assist in Establishing dietary guidelines
Responsible for upholding dietary guidelines
Face paced eatery
Prepare daily menu items to be sold
Deliver and sell menu items prepared
Inventory and ordering for this facility
Certifications/Affiliations
-Life and Health insurance
-Property and Casualty Insurance
-Landlord Briefing Material
-Consultative selling
-NOAA
Education
Certificate of Property And Casualty - Insurance
Hondrose, Independence, OH
10.2017
Associate Degree - Specialized Technology
Pennsylvania Culinary Institute
Basic General Courses - undefined
Lorain County Community College
Professional Bartender Certificate - undefined
Pittsburgh Bartending School
Skills
Clientele Development
Administrative Support
Marketing Strategy Development
Insurance Customization
Professional Relationships
Consultative Selling Techniques
Team Goals
Production Goals
Property and Casualty Products
Asset Protection
Persuasive Negotiations
Account Management
Training Junior Team Members
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Sales Agent - Liberty Mutual Insurance
08.2019 - 03.2021
Logistics Coordinator - ATS Logistics
09.2017 - 07.2019
Outside Sales Representative - Cintas
06.2015 - 09.2017
Personal Banker - Fifth Third Bank
07.2013 - 06.2015
Service Staff Manager - Sorrento
10.2011 - 06.2014
- Flavor, the Town/Wood Fire Grill, Cleveland Clinic
10.2011 - 06.2014
Hondrose - Certificate of Property And Casualty , Insurance
Pennsylvania Culinary Institute - Associate Degree, Specialized Technology
Lorain County Community College - Basic General Courses,
Pittsburgh Bartending School - Professional Bartender Certificate,
Lead Sales Representative at Liberty Mutual Insurance/Comparion Insurance AgencyLead Sales Representative at Liberty Mutual Insurance/Comparion Insurance Agency
Customer Service Lead at State Auto Insurance Companies / Liberty Mutual InsuranceCustomer Service Lead at State Auto Insurance Companies / Liberty Mutual Insurance