Stephanie Moreno
San Antonio
Summary
Dynamic and proactive professional with experience at Olive Garden, excelling in high-pressure environments. Demonstrated strong multitasking and phone etiquette while resolving customer concerns and ensuring timely order completion. A quick learner who takes initiative, committed to enhancing customer experiences and maintaining operational efficiency.
Overview
5
5
years of professional experience
Work History
Togo Specialist
Olive Garden Restaurant
06.2020 - 05.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
Cashier
Popeyes
01.2020 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Ride Operator
Six Flags
07.2019 - 11.2019
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Education
No Degree - Nail Tech
Milan Institute of Cosmetology
6804 Ingram Rd10-2025
High School Diploma -
Oliver Wendell Holmes High School
6500 Ingram Rd05-2021
Skills
- Strong multitasking
- Phone etiquette
- Quick learner
- Initiative-taking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Togo Specialist
Olive Garden Restaurant
06.2020 - 05.2024
Cashier
Popeyes
01.2020 - 05.2020
Ride Operator
Six Flags
07.2019 - 11.2019
No Degree - Nail Tech
Milan Institute of Cosmetology
High School Diploma -
Oliver Wendell Holmes High School
Similar Profiles
Roxanna HernandezRoxanna Hernandez
Server at Olive Garden RestaurantServer at Olive Garden Restaurant
Natalie O'nealNatalie O'neal
Waitress at Olive Garden RestaurantWaitress at Olive Garden Restaurant
Thomas CastelanThomas Castelan
Server at Olive Garden RestaurantServer at Olive Garden Restaurant
Jessica HouslerJessica Housler
Customer Service Professional at Olive Garden RestaurantCustomer Service Professional at Olive Garden Restaurant
David BurattiDavid Buratti
Installer at Bell Glass & MirrorInstaller at Bell Glass & Mirror